Technology Specialist, Client Service and Escalation Manager @ TELUS
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Robert Romanelli Location
Montreal, QC, CA
Robert Romanelli Work
2015 -now Technology Specialist, Client Service and Escalation Manager @
2013 -2014 IT Operations Support @
2003 -2013 Senior Production Support Analyst @
1997 -2000 System Integrator and Storage Administration @
1995 -1997 System Technologist @
1990 -1992 Overseas Operator @
Robert Romanelli Skills
Requirements Analysis
Business Analysis
Integration
SDLC
Business Intelligence
IT Strategy
IT Operations
SOP development
Business Process
Requirements Gathering
IBM AS/400
Team Leadership
Training
Customer Support
Information Technology
Management
Production Support
Data Center
Incident Management
Program Management
Marketing
Strategic Planning
Robert Romanelli Summary
Robert Romanelli, based in Montreal, QC, CA, is currently a Technology Specialist, Client Service and Escalation Manager at TELUS. Robert Romanelli brings experience from previous roles at McKesson Canada, CGI and CAE. With a robust skill set that includes Requirements Analysis, Business Analysis, Integration, SDLC, Business Intelligence and more. Robert Romanelli has 2 emails on RocketReach.
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