Robert Riffe Email & Phone Number
Private Bank Ops - Sr Onboarding Manager @ Citizens
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Robert Riffe Location
- Westerly, RI, US
Robert Riffe Work
- 2025 -now Private Bank Ops - Sr Onboarding Manager @
- 2022 -2025 Director of Relationship Support @
- 2017 -2022 Service Management Office - Head of Enterprise Incident Management @
- 2015 -2017 Senior Business Incident Manager @
- 2014 -2015 Business Incident Manager @
- 2012 -2014 Internal Communications Assistant Manager @
- 2010 -2012 Contact Center Communications Manager @
- 2007 -2010 Senior Communications Specialist @
- 2003 -2007 Customer Service Representative @
- 1999 -2006 Music Director @ WRIU
Robert Riffe Education
- Southern New Hampshire University
Master of Arts (MA) (Communications)
2014-2024 - University of Rhode Island
BA (Communications)
1998-2002 - University of Rhode Island
Bachelor of Arts - BA
Robert Riffe Skills
- Project Teams
- Resolutions
- Virtual Management
- Incident Command
- Incident Handling
- Problem Management
- Issue Management
- People Management
- Service-Level Agreements (SLA)
- Voice of the Customer
- Customer Support
- Communication
- Problem Solving
- Leadership Development
- Banking
- Strategic Communications
- Leadership
- Internal Communications
- Crisis Communications
- Financial Services
- Social Media
- Project Management
- Customer Experience
- Call Centers
- Editing
- Strategic Planning
- Corporate Communications
- Event Planning
- Newsletters
- Business Continuity
- Crisis Management
- Incident Management
- Writing
- SharePoint
- Microsoft Office
- Microsoft Excel
- PowerPoint
- Management
- Customer Service
- Training
- Public Speaking
- Team Leadership
- Employee Engagement
- Strategic Partnerships
- Intranet
- Everbridge
- Incident Response
- Crisis Response
- Process Improvement
- IT Service Management
- Continuous Improvement
- Microsoft PowerPoint
- Microsoft Outlook
- Communications Planning
- Press Releases
- Marketing Communications
- Copy Editing
- Advertising
- Social Networking
- Communication Training
- Copywriting
- Social Media Marketing
- Direct Marketing
- Marketing
- Retail Banking
- Speech Writing
- Strategy
- WebEx
Robert Riffe Summary
- Robert Riffe, based in Westerly, RI, US, is currently a Private Bank Ops - Sr Onboarding Manager at Citizens. Robert Riffe brings experience from previous roles at Citizens. Robert Riffe holds a 2014 - 2024 Master of Arts (MA) in Communications @ Southern New Hampshire University. With a robust skill set that includes Project Teams, Resolutions, Virtual Management, Incident Command, Incident Handling and more. Robert Riffe has 3 emails and 1 mobile phone numbers on RocketReach.
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