Robert Richardson Email & Phone Number
Customer Success Manager @ Florical Systems
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Robert Richardson Location
- Deltona, FL, US
Robert Richardson Work
- Customer Success Manager @ (November 2025 - Present)
- Project Manager @ (May 2023 - December 2025)
- Senior Technical Services Engineer @ (November 2022 - May 2023)
- Director Of Global Training @ (May 2018 - August 2020)
- Global TAC Manager, Playout @ (April 2016 - May 2018)
- Instructional Design contractor @ R2RICHARDSON (July 2013 - April 2016)
- Senior Product Manager @ (May 2011 - January 2013)
- Project Manager - Special Projects @ (July 2008 - May 2011)
- Senior Customer Support Engineer @ (September 2004 - July 2008)
- Customer Advocate @ (October 2003 - September 2004)
- Senior QA Engineer @ (February 2001 - October 2003)
- Global Call Center Manager @ (October 2000 - February 2001)
- Engineering Liaison - Service and Support @ (May 1999 - October 2000)
- Multiple Positions @ (March 1997 - May 1999)
Robert Richardson Education
- Portland State University
(Computer Science, Business)
1979
Robert Richardson Skills
- Analytical Skills
- Business Relationship Management
- Business Reviews
- Coaching & Mentoring
- Communication
- Competitive Analysis
- Cross-functional Team Leadership
- Curriculum Development
- Customer Experience Management
- Customer Incident Analysis
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Management
- Customer Success
- Databases
- Debugging
- Driving Results
- External Clients
- Facilitation
- Global Teams
- Go-to-market Strategy
- High-Pressure Environments
- IT Management
- IT Operations
- Key Performance Indicators
- Lean Operations
- Lean Process Improvement
- Microsoft Office
- Multitasking
- Oral Communication
- Organizational Leadership
- Presales
- Presentations
- Problem Solving
- Product Development
- Product Management
- Product Marketing
- Program Management
- Project Coordination
- Project Documentation
- Project Management
- Project Planning
- Project Plans
- Project Reporting
- Project Teams
- Quality Assurance
- Service Standards
- Stakeholder Engagement
- Support Documentation
- Team Coordination
- Team Leadership and Development
- Team Motivation
- Technical Liaison
- Training Delivery
- Training Facilitation
- Training Management
- Troubleshooting
- Virtual Management
- stra
Robert Richardson Summary
- Robert Richardson, based in Deltona, FL, US, is currently a Customer Success Manager at Florical Systems. Robert Richardson brings experience from previous roles at Florical Systems and Grass Valley, a Belden Brand. Robert Richardson holds a Portland State University. With a robust skill set that includes Analytical Skills, Business Relationship Management, Business Reviews, Coaching & Mentoring, Communication and more. Robert Richardson has 1 emails and 2 mobile phone numbers on RocketReach.
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Top Florical Systems Employees
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Jonathan Prescott
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John Sprehe
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