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Robert Powell Location
Naples, FL, US
Robert Powell Work
2021 -now Director of Customer Experience @
2020 -2021 Education Professional @
2017 -2020 Education Professional @
2013 -2016 Customer Success Manager @
2011 -2013 Inbound Servicing Partner Manager @
2006 -2010 Card Servicing Operations Manager @
2005 -2006 International Relationship Manager @
2004 -2005 Manager of Business Development @
2000 -2004 Senior Marketing Manager @ Convergys
Robert Powell Education
University of Miami
Bachelor of Science (BS) (Mechanical Engineering)
Florida Atlantic University
MBA (Marketing)
University of North Carolina at Greensboro
Post-Master Certification (Finance)
Robert Powell Skills
Contract Management
Pay For Performance
Performance Management
Competitive Analysis
Call Center
Forecasting
Marketing
CRM
Sales
Cost Benefit
Credit Cards
Process Improvement
Vendor Management
Cross-functional Team Leadership
Strategic Planning
Six Sigma
Relationship Management
Customer Experience
Operations Management
Project Management
Marketing Strategy
Product Management
Change Management
Business Process Improvement
Team Building
Management
Call Centers
BPO
Strategy
Re-engineering
Account Management
Customer Satisfaction
Business Planning
Outsourcing
Business Strategy
Financial Analysis
Program Management
Market Research
Customer Retention
Financial Services
Business Analysis
Leadership
Strategic Partnerships
Team Management
Contract Negotiation
New Business Development
Business Development
Business Intelligence
Segmentation
Analytics
Program Manager
Cross Functional Team Leadership
Re Engineering
Robert Powell Summary
Robert Powell, based in Naples, FL, US, is currently a Director of Customer Experience at Liberty Hardware. Robert Powell brings experience from previous roles at Seacrest Country Day School, Collier County Public Schools, LivePerson Inc. and American Express. Robert Powell holds a Bachelor of Science (BS) in Mechanical Engineering @ University of Miami. With a robust skill set that includes Contract Management, Pay For Performance, Performance Management, Competitive Analysis, Call Center and more. Robert Powell has 2 emails and 1 mobile phone numbers on RocketReach.
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