Owner and President @ RJE Consulting LLC (October 2023 - October 2024)
Director Fixed and Fleet Asset Management and Technical Operations @ (June 2022 - July 2024)
Aftersales Area Business Manager and Head of Technical Ferrari NA Motorsports @ (June 2018 - June 2022)
Customer Service Engineer (East Coast) , MCI @ Motorcoach Industries(MCI) (September 2017 - June 2018)
Acting Homologation and Compliance Lead Engineer @ (April 2017 - September 2017)
East Coast Technical Support Manager @ (July 2016 - September 2017)
Technical Engineer @ (February 2012 - September 2017)
Field Warranty Technical Operation Specialist @ (July 2010 - February 2012)
Senior Master Diagnostic Technician @ Fullerton Chrysler Dodge Jeep Ram (October 2009 - July 2010)
Research and Development Engineer 1 Automotive Emission Systems @ BASF Chemical (January 2009 - October 2009)
Product Quality Research Field Engineer @ (March 2005 - January 2009)
Robert Potter Education
Alfred University
Bachelor’s Degree (Mechanical Engineering)
1999-2004
Robert Potter Skills
Communication
Business Development
Customer Relationship Management (CRM)
Auditing
Maintenance Management
Business-to-Business (B2B)
Executive Management
Customer Service
Customer Support
Product Management
Fleet Services
Customer Experience
Mentoring
Strategic Planning
Strategic Leadership
Coaching
Coaching & Mentoring
Leadership Development
Car Service
Leadership
Team Leadership
Budget Management
Planning Budgeting & Forecasting
Presentation Skills
Global Customer Service
Analytical Skills
Customer Service Management
Problem Solving
Cross-functional Team Leadership
Business Process Improvement
Automotive
Automotive Aftermarket
Continuous Improvement
Negotiation
Special Projects
Project Management
Root Cause Analysis
Critical Thinking
Automobile
Management
Six Sigma
Lean Manufacturing
Team Building
Parts
Process Improvement
Engineering
Powertrain
Customer Satisfaction
Vehicles
Customer Retention
Troubleshooting
PowerPoint
Robert Potter Summary
Robert Potter, based in Madison, NJ, US, is currently a Regional Technical Manager at JLR North America. Robert Potter brings experience from previous roles at Worthing Air, RJE Consulting LLC, Wonder and Ferrari. Robert Potter holds a 1999 - 2004 Bachelor’s Degree in Mechanical Engineering @ Alfred University. With a robust skill set that includes Communication, Business Development, Customer Relationship Management (CRM), Auditing, Maintenance Management and more. Robert Potter has 1 emails and 2 mobile phone numbers on RocketReach.
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