Robert Poston Email & Phone Number
Sr. Support Manager @ ServiceNow
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Robert Poston Location
- Orlando, FL, US
Robert Poston Work
- Sr. Support Manager @ (June 2021 - Present)
- Citrix - Escalation Manager @ (October 2012 - March 2021)
- Microsoft - Global Crisis Manager @ (November 2010 - October 2012)
- Microsoft - Global Enterprise Support Program Manager @ (November 2006 - November 2010)
- Microsoft Critical Situation Manager @ (April 2004 - October 2006)
- Technical Account Manager @ (January 1999 - March 2004)
- Support Team Manager @ (October 1996 - December 1999)
- Support Engineer @ (November 1993 - October 1996)
- Board of Directors @ (May 2010 - October 2012)
- System's Analyst @ (January 1993 - November 1993)
- Assistant Network Administrator @ (January 1991 - December 1992)
Robert Poston Education
- Texas Tech University
Bachelor of Business Administration (BBA) (Management Information Systems and Services)
1989-1992
Robert Poston Skills
- Incident Handling
- Partner Management
- Enterprise Software
- Cloud Computing
- Service Delivery
- IT Service Management
- ITIL
- Program Management
- Technical Support
- Enterprise Architecture
- Solution Architecture
- Virtualization
- Software Project Management
- Product Management
- Security
- SharePoint
- Microsoft Technologies
- Cross-team Collaboration
- Customer Satisfaction
- Outsourcing
- Cross-functional Team Leadership
- Management
- Leadership
- SaaS
- Strategy
- Vendor Management
- Project Management
- Professional Services
- Strategic Partnerships
- Change Management
- Networking
- Training
- Consulting
- IT Strategy
- Telecommunications
- Databases
- Business Intelligence
- System Deployment
- Integration
- Process Improvement
- Disaster Recovery
- IT Management
- Data Center
- Windows Server
- Software as a Service (SaaS)
- Microsoft Products
- Account Management
- Information Technology
- IT Operations
- Team Leadership
Robert Poston Summary
- Robert Poston, based in Orlando, FL, US, is currently a Sr. Support Manager at ServiceNow. Robert Poston brings experience from previous roles at Citrix and Microsoft. Robert Poston holds a 1989 - 1992 Bachelor of Business Administration (BBA) in Management Information Systems and Services @ Texas Tech University. With a robust skill set that includes Incident Handling, Partner Management, Enterprise Software, Cloud Computing, Service Delivery and more. Robert Poston has 3 emails and 5 mobile phone numbers on RocketReach.
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