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Robert Pinto Location
Miami, FL, US
Robert Pinto Work
IT Manager @ (May 2019 - Present)
Director of IT Managed Services @ (February 2016 - October 2018)
Director of IT Managed Services @ (August 2014 - January 2016)
IT Service Management Manager @ (November 2011 - July 2014)
IT Infrastructure and Support Services Manager @ (January 2010 - January 2011)
Support Center Manager @ (January 2007 - January 2010)
Support Center Manager @ Mercantil Commercebank N.A. (January 2002 - January 2007)
Technical Support Supervisor @ (January 2000 - January 2002)
Operations Manager @ AIB Financial Group / National Specialty Lines Insurance Corporation (January 1999 - January 2000)
MIS Operations Manager @ Neff Corporation (January 1995 - January 1999)
Robert Pinto Education
Front Range Solution HEAT and ITSM Certification
HDI Support Center Director Certification
ITIL Foundation Certification
Six Sigma Green Belt Certification
Crystal Reports Certification
Robert Pinto Skills
End User Research
Customer Satisfaction
Internal & External Clients
Analytical Skills
Interpersonal Skills
Confidentiality
Presentations
Presentation Skills
Service Improvement
Key Performance Indicators
Disaster Recovery
Process Improvement
ITIL Certified
Six Sigma
HDI
ITSMF
Crystal Reports
Troubleshooting
ITIL
Windows Server
VMware
Active Directory
Vendor Management
Service Desk
Incident Management
IT Management
SharePoint
Visio
Information Technology
Data Center
Microsoft Exchange
IT Service Management
Citrix
Help Desk Support
Windows 7
Technical Support
Servers
Software Documentation
IT Strategy
Management
Leadership
Project Management
Networking
Team Leadership
Healthcare
Healthcare Management
Enterprise Desktop Management
Change Management
Event Management
Managed Services
Business Analysis
Microsoft Office
Marketing
Training
Robert Pinto Summary
Robert Pinto, based in Miami, FL, US, is currently a IT Manager at COSENTINO. Robert Pinto brings experience from previous roles at HCAS Technology, United Data Technologies, Miami Children's Health System and HEICO Aerospace. Robert Pinto holds a Front Range Solution HEAT and ITSM Certification. With a robust skill set that includes End User Research, Customer Satisfaction, Internal & External Clients, Analytical Skills, Interpersonal Skills and more. Robert Pinto has 2 emails and 1 mobile phone numbers on RocketReach.
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