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Robert Panzarella Location
New York, NY, US
Robert Panzarella Work
Senior Manager Customer Care @ (August 2025 - Present)
Manager Customer Care Workforce Analytics @ (April 2021 - August 2025)
Assistant Manager Customer Care @ (June 2017 - April 2021)
National Sales Sleep Expert @ (September 2012 - June 2017)
Robert Panzarella Education
Nassau Community College
Associate's degree
Robert Panzarella Skills
Artificial Intelligence (AI)
Change Management
Contact Centers
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Service
Management
Microsoft Dynamics 365
Microsoft Dynamics AX
Microsoft Dynamics CRM
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Power Automate
Microsoft PowerPoint
Microsoft Word
NICE Call Recording
Negotiation
Reporting
Reporting & Analysis
Retail Sales
Salesforce Lightning
Team Leadership
Workforce Management
Robert Panzarella Summary
Robert Panzarella, based in New York, NY, US, is currently a Senior Manager Customer Care at Mattress Firm. Robert Panzarella brings experience from previous roles at Mattress Firm. Robert Panzarella holds a Associate's degree @ Nassau Community College. With a robust skill set that includes Artificial Intelligence (AI), Change Management, Contact Centers, Cross-functional Team Leadership, Customer Relationship Management (CRM) and more. Robert Panzarella has 1 emails on RocketReach.
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