Robert Packwood Location
London, GB
Robert Packwood Work
- 2025 - now Head of Customer Success @ Internet Corp Limited
- 2024 - 2025 Director of Customer Success @ Six Degrees
- 2022 - 2024 Customer Experience Director @ iomart
- 2019 - 2022 Head of Enterprise Service Management @ Lloyds Banking Group
- 2018 - 2019 Head of Customer Journey Service, Enterprise Group Services and Digital and Head of TSA Service - MBNA @ Lloyds Banking Group
- 2017 - 2018 Head of IT Service – Digital and Head of TSA Service for MBNA Integration @ Lloyds Banking Group
- 2016 - 2017 Head of IT Service - Digital, Retail and Consumer Finance @ Lloyds Banking Group
- 2015 - 2016 Head of Digital Banking Service Owner @ Lloyds Banking Group
- 2011 - 2015 Group Head of Service Management @ PayPoint plc
- 2010 - 2011 Operations Director @ IT Lab
Robert Packwood Education
- University of Hertfordshire
BA (Hons) (Political Science and Economics)
1997 - 2000 - Boundstone College
A Levels (History, English and Politics)
1995 - 1997
Robert Packwood Skills
- ITIL
- Team Management
- Change Management
- Management
- Service Management
- Incident Management
- Project Management
- Team Leadership
- IT Service Management
- Customer Service
Robert Packwood Summary
Robert Packwood, based in London, GB, is currently a Head of Customer Success at Ekco. Robert Packwood brings experience from previous roles at Six Degrees, iomart and Lloyds Banking Group. Robert Packwood holds a 1997 - 2000 BA (Hons) in Political Science and Economics @ University of Hertfordshire. With a robust skill set that includes ITIL, Team Management, Change Management, Management, Service Management and more. Robert Packwood has 2 emails on RocketReach.
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