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Robert Olivo Location
Pompano Beach, FL, US
Robert Olivo Work
Workforce Planning Analyst @ (May 2022 - Present)
Customer Care Supervisor @ (May 2019 - May 2022)
Call Center Supervisor @ (April 2012 - May 2019)
Quality Assurance Specialist @ (January 2010 - April 2012)
Regional Operations Supervisor @ (January 2008 - January 2010)
VIP Specialist and Call Center Trainer @ (January 2007 - January 2008)
Robert Olivo Education
Florida Atlantic University
Robert Olivo Skills
Leadership
Customer Experience
Process Scheduler
Team Building
Call Center
VoIP
Windows
Sales
Networking
Troubleshooting
Customer Satisfaction
Telecommunications
Software Documentation
Vendor Management
Team Leadership
Process Improvement
Quality Assurance
Contact Centers
Microsoft Excel
Testing
Training
Time Management
Customer Service
Telephony
Technical Support
Business Process Improvement
Project Management
Wireless
Call Centers
Analysis
Internal Audit
Robert Olivo Summary
Robert Olivo, based in Pompano Beach, FL, US, is currently a Workforce Planning Analyst at Seminole Hard Rock Support Services. Robert Olivo brings experience from previous roles at Seminole Hard Rock Support Services, Hotwire Communications LLC and Connexion Technologies. Robert Olivo holds a Florida Atlantic University. With a robust skill set that includes Leadership, Customer Experience, Process Scheduler, Team Building, Call Center and more. Robert Olivo has 2 mobile phone numbers on RocketReach.
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