Robert O'Leary Email & Phone Number
Director, Customer Experience and Commerical Operations @ Leiters Health
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Robert O'Leary Location
- Englewood, CO, US
Robert O'Leary Work
- 2022 -now Director, Customer Experience and Commerical Operations @
- 2021 -2022 Sr. Manager, Customer Experience @
- 2018 -2021 Manager, Customer Experience @
- 2005 -2015 Director, Operations @
- 2015 -2018 Site Director @
Robert O'Leary Education
- Lynchburg College
MBA ( Business Administration and Management, General)
2009-2011 - University of Wyoming
BA
1994-1999
Robert O'Leary Skills
- Microsoft Dynamics CRM
- E-Commerce
- Sales and Operations Planning
- Analytics
- Technical Leadership
- Call Centers
- Workforce Management
- Vendor Management
- BPO
- Contact Centers
- Outsourcing
- Customer Experience
- Operations Management
- CRM
- Performance Management
- Service Delivery
- Customer Retention
- Quality Assurance
- Recruiting
- Offshoring
- Six Sigma
- Business Process Improvement
- Strategic Planning
- Business Development
- Program Management
- Account Management
- Change Management
- Project Management
- Sales
- Microsoft Office
- Microsoft Excel
- Software as a Service (SaaS)
- Leadership
- Team Leadership
- Management
- Coaching
- Customer Service
- Written Communication
- Training
- Cross-functional Team Leadership
- Oral Communication
- Process Improvement
- Inbound Marketing
- Call Center Development
- Performance Analysis
- Business-to-Business (B2B)
- B2C
- Salesforce.com
- Call Center
- Customer Satisfaction
- Telecommunications
- Avaya
- Team Management
- Employee Engagement
- Strategy
- Operations
- Business Process Outsourcing
- Customer Relationship Management
- Hiring
- Team Building
- Cross Functional Team Leadership
- Employee Training
Robert O'Leary Summary
- Robert O'Leary, based in Englewood, CO, US, is currently a Director, Customer Experience and Commerical Operations at Leiters Health. Robert O'Leary brings experience from previous roles at Leiters Health, STARTEK and Convergys. Robert O'Leary holds a 2009 - 2011 MBA in Business Administration and Management, General @ Lynchburg College. With a robust skill set that includes Microsoft Dynamics CRM, E-Commerce, Sales and Operations Planning, Analytics, Technical Leadership and more. Robert O'Leary has 2 emails and 3 mobile phone numbers on RocketReach.
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