2020 -2021 Shift Leader and Training Coordinator @
2020 -2020 Incident Manager @
2019 -2019 Senior Customer Service Advisor @
2018 -2018 Customer Service Advisor @
Robert Okoński Education
Wyższa Szkoła Bankowa w Chorzowie
(Information Technology)
2019-2019
Uniwersytet Śląski w Katowicach
(English Language and Literature, General)
2017-2018
Robert Okoński Skills
Project Management
Escalations Management
CSAT
Customer Service
IT Service Management
Active Directory
Microsoft Exchange
BMC Remedy
Incident Management
ITIL
ServiceNow
Process Improvement
Technical Support
Team Management
Leadership
Training
Reporting
Office 365
Service Level Management
Training Coordination
Robert Okoński Summary
Robert Okoński, based in Katowice, PL, is currently a Specjalista ds. podatków at PwC. Robert Okoński brings experience from previous roles at Henry Meds, Fujitsu and Capgemini. Robert Okoński holds a 2019 - 2019 Wyższa Szkoła Bankowa w Chorzowie. With a robust skill set that includes Project Management, Escalations Management, CSAT, Customer Service, IT Service Management and more. Robert Okoński has 1 emails on RocketReach.
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