Digital and Device Integration and Experience Program Specialist @ (May 2013 - April 2016)
Digital Lead @ (March 2011 - May 2013)
Customer Service Manager @ (August 2012 - February 2013)
Digital Specialist @ (October 2010 - March 2011)
Crew Leader and Trainer @ (April 2010 - August 2010)
Juvenile Corrections Officer @ (December 2008 - August 2009)
Corrections Officer @ West Virginia Regional Jail Authority (December 2006 - December 2008)
Shift Supervisor @ Cabell County 911 (April 1999 - July 2006)
Telecommunicator @ Cabell County 911 (October 1997 - April 1999)
Security Police and Forces @ (September 1988 - January 1996)
Robert Napier Education
Marshall University
Bachelor of Arts - BA
2020-2020
Mountwest Community and Technical College
Associate's degree
2003-2005
Robert Napier Skills
Call Centers
Coaching
Communication
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service
Distributed Systems
E-commerce
Java
JavaScript
Leadership
Management
Microsoft Office
MySQL
Operations Management
Performance Management
Process Improvement
Project Management
Public Relations
Scalability
Security
Strategy
Team Building
Team Leadership
Team Management
Training
Vendor Management
Veterans
Robert Napier Summary
Robert Napier, based in Charleston, WV, US, is currently a Partnerships Coordinator at U.S. Forest Service. Robert Napier brings experience from previous roles at U.S. Forest Service and Amazon. Robert Napier holds a 2020 - 2020 Bachelor of Arts - BA @ Marshall University. With a robust skill set that includes Call Centers, Coaching, Communication, Contact Centers, Cross-functional Team Leadership and more. Robert Napier has 2 emails and 1 mobile phone numbers on RocketReach.
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