Robert Mullen Location
Charlotte, NC, US
Robert Mullen Work
- 2022 - now Customer Care Operations Manager @ Ally Bank
- 2018 - 2022 Operations Manager @ Spectrum
- 2017 - 2018 Human Resources Operations Manager, Global Shared Services @ Walmart
- 2015 - 2017 Call Center Workforce Operations Manager @ American Credit Acceptance
- 2012 - 2016 Call Center Performance Manager, Bio-Medical Services @ American Red Cross
- 2009 - 2012 Call Center Operations Manager @ T-Mobile
- 2007 - 2009 Call Center Sales and Retention Manager @ WOW! Cable, Internet and Phone
- 1999 - 2006 Sr. Call Center Operations Manager @ LendingTree
Robert Mullen Education
- Strayer University
Master of Business Administration (M.B.A.) (Human Resource Management)
2014 - 2016 - North Carolina Agricultural and Technical State University
Bachelor of Business Administration (BBA) (Marketing/Finance)
1987 - 1991
Robert Mullen Skills
- CRM
- Call Centers
- Customer Retention
- Customer Service
- Management
- Process Improvement
- Vendor Management
- Telecommunications
- Team Leadership
- Leadership
Robert Mullen Summary
Robert Mullen, based in Charlotte, NC, US, is currently a Customer Care Operations Manager at Ally Bank. Robert Mullen brings experience from previous roles at Spectrum, Walmart, American Credit Acceptance and American Red Cross. Robert Mullen holds a 2014 - 2016 Master of Business Administration (M.B.A.) in Human Resource Management @ Strayer University. With a robust skill set that includes CRM, Call Centers, Customer Retention, Customer Service, Management and more. Robert Mullen has 2 emails and 1 mobile phone numbers on RocketReach.
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Robert Mullen
Customer Care Operations Manager at Ally Bank
Charlotte, NC, US22
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