Robert Mullen Email & Phone Number
Call Center Operations Manager
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Robert Mullen Location
- Charlotte, NC, US
Robert Mullen Work
- 2026 -now Call Center Operations Manager @ DingoBlu Finanical
- 2022 -now Customer Care Operations Manager @
- 2018 -2022 Operations Manager @
- 2017 -2018 Human Resources Operations Manager, Global Shared Services @
- 2015 -2017 Call Center Workforce Operations Manager @
- 2012 -2016 Call Center Performance Manager, Bio-Medical Services @
- 2009 -2012 Call Center Operations Manager @
- 2007 -2009 Call Center Sales and Retention Manager @ WOW! Cable, Internet and Phone
- 1999 -2006 Sr. Call Center Operations Manager @
Robert Mullen Education
- Strayer University
Master of Business Administration (M.B.A.) (Human Resource Management)
2014-2016 - North Carolina Agricultural and Technical State University
Bachelor of Business Administration (BBA) (Marketing/Finance)
1987-1991
Robert Mullen Skills
- CRM
- Call Centers
- Customer Retention
- Customer Service
- Management
- Process Improvement
- Vendor Management
- Telecommunications
- Team Leadership
- Leadership
- Customer Satisfaction
- Call Center
- Performance Management
- Sales
- Coaching
- New Business Development
- Has Errors
- Strategy
- Great
- Operations
Robert Mullen Summary
- Robert Mullen, based in Charlotte, NC, US, is currently a Call Center Operations Manager at DingoBlu Finanical. Robert Mullen brings experience from previous roles at Ally, Spectrum, Walmart and American Credit Acceptance. Robert Mullen holds a 2014 - 2016 Master of Business Administration (M.B.A.) in Human Resource Management @ Strayer University. With a robust skill set that includes CRM, Call Centers, Customer Retention, Customer Service, Management and more. Robert Mullen has 2 emails on RocketReach.
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