Robert Mullen Email & Phone Number

Call Center Operations Manager

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Robert Mullen Location

Charlotte, NC, US

Robert Mullen Work

2026 -now Call Center Operations Manager @ DingoBlu Finanical
2022 -now Customer Care Operations Manager @
2018 -2022 Operations Manager @
2017 -2018 Human Resources Operations Manager, Global Shared Services @
2015 -2017 Call Center Workforce Operations Manager @
2012 -2016 Call Center Performance Manager, Bio-Medical Services @
2009 -2012 Call Center Operations Manager @
2007 -2009 Call Center Sales and Retention Manager @ WOW! Cable, Internet and Phone
1999 -2006 Sr. Call Center Operations Manager @

Robert Mullen Education

Strayer University
Master of Business Administration (M.B.A.) (Human Resource Management)
2014-2016
North Carolina Agricultural and Technical State University
Bachelor of Business Administration (BBA) (Marketing/Finance)
1987-1991

Robert Mullen Skills

CRM
Call Centers
Customer Retention
Customer Service
Management
Process Improvement
Vendor Management
Telecommunications
Team Leadership
Leadership
Customer Satisfaction
Call Center
Performance Management
Sales
Coaching
New Business Development
Has Errors
Strategy
Great
Operations

Robert Mullen Summary

Robert Mullen, based in Charlotte, NC, US, is currently a Call Center Operations Manager at DingoBlu Finanical. Robert Mullen brings experience from previous roles at Ally, Spectrum, Walmart and American Credit Acceptance. Robert Mullen holds a 2014 - 2016 Master of Business Administration (M.B.A.) in Human Resource Management @ Strayer University. With a robust skill set that includes CRM, Call Centers, Customer Retention, Customer Service, Management and more. Robert Mullen has 3 emails and 1 mobile phone numbers on RocketReach.

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