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Robert Montano Location
Charlotte, NC, US
Robert Montano Work
2021 -now CX Operations Manager @
2018 -2021 Customer Support Manager @
2016 -2018 Premium Support Services Supervisor @ Asurion
2014 -2016 Customer Support Supervisor @ Employers Insurance
2011 -2014 Call Center Manager @ Silver State Schools Credit Union
2001 -2010 Customer Service Manager @ Medco
2007 -2010 Customer Service Manager @ Medco
2001 -2007 Customer Service Supervisor @ Medco
Robert Montano Education
University of Nevada-Las Vegas
Business (Business)
1997-2002
.
Robert Montano Skills
Six Sigma
Behavior Management
Development
Team Building
PowerPoint
Banking
Employee Engagement
Call Center
People Management
Training and Development
HIPAA
Customer Satisfaction
Green Belt
Vendor Management
Excel
Process Improvement
Team Leadership
Quality Assurance
Financial Services
Training &Amp
Outlook
Mobile Applications
Microsoft Office
Microsoft Word
Contact Centers
Microsoft Excel
Training
Microsoft Outlook
Customer Service
Pharmacy Benefit Management
Technical Support
Business Process Improvement
Management
Project Management
Coaching
Cellular Communications
Word
Mobile Devices
Call Centers
Analysis
Mobile Technology
Performance Management
Robert Montano Summary
Robert Montano, based in Charlotte, NC, US, is currently a CX Operations Manager at EMPLOYERS. Robert Montano brings experience from previous roles at EMPLOYERS, Asurion, Employers Insurance and Silver State Schools Credit Union. Robert Montano holds a 1997 - 2002 Business in Business @ University of Nevada-Las Vegas. With a robust skill set that includes Six Sigma, Behavior Management, Development, Team Building, PowerPoint and more. Robert Montano has 2 emails and 3 mobile phone numbers on RocketReach.
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