Robert Montano Email & Phone Number
CX Operations Manager @ EMPLOYERS
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Robert Montano Location
- Charlotte, NC, US
Robert Montano Work
- CX Operations Manager @ (September 2021 - Present)
- Customer Support Manager @ (April 2018 - September 2021)
- Premium Support Services Supervisor @ Asurion (July 2016 - March 2018)
- Customer Support Supervisor @ Employers Insurance (February 2014 - July 2016)
- Call Center Manager @ Silver State Schools Credit Union (January 2011 - February 2014)
- Customer Service Manager @ Medco (November 2001 - December 2010)
- Customer Service Manager @ Medco (January 2007 - January 2010)
- Customer Service Supervisor @ Medco (January 2001 - January 2007)
Robert Montano Education
- University of Nevada-Las Vegas
Business (Business)
1997-2002 - .
Robert Montano Skills
- Six Sigma
- Behavior Management
- Development
- Team Building
- PowerPoint
- Banking
- Employee Engagement
- Call Center
- People Management
- Training and Development
- HIPAA
- Customer Satisfaction
- Green Belt
- Vendor Management
- Excel
- Process Improvement
- Team Leadership
- Quality Assurance
- Financial Services
- Training &Amp
- Outlook
- Mobile Applications
- Microsoft Office
- Microsoft Word
- Contact Centers
- Microsoft Excel
- Training
- Microsoft Outlook
- Customer Service
- Pharmacy Benefit Management
- Technical Support
- Business Process Improvement
- Management
- Project Management
- Coaching
- Cellular Communications
- Word
- Mobile Devices
- Call Centers
- Analysis
- Mobile Technology
- Performance Management
Robert Montano Summary
- Robert Montano, based in Charlotte, NC, US, is currently a CX Operations Manager at EMPLOYERS. Robert Montano brings experience from previous roles at EMPLOYERS, Asurion, Employers Insurance and Silver State Schools Credit Union. Robert Montano holds a 1997 - 2002 Business in Business @ University of Nevada-Las Vegas. With a robust skill set that includes Six Sigma, Behavior Management, Development, Team Building, PowerPoint and more. Robert Montano has 2 emails and 3 mobile phone numbers on RocketReach.
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