Robert Meier Email
Director Customer Service Management Financial Services at Swisscom B2B @ Swisscom
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Robert Meier Location
- Zürich, ZH, CH
Robert Meier Work
- 2023 -now Director Customer Service Management Financial Services at Swisscom B2B @
- 2021 -2023 Process Manager B2B Service Delivery Management @
- 2016 -2023 Customer Service Manager @
- 2014 -2015 Information Security and Compliance Manager @
- 2012 -2014 IT Service Manager @
Robert Meier Education
- Fachhochschule Graubünden
Executive Master of Business Administration - EMBA (Digital Transformation)
2019-2021 - CLAVIS klw AG
ITIL 4 Managing Professional
2021-2021 - CLAVIS klw AG
Service Integration and Management (SIAM) Certificate
2017-2017 - CLAVIS klw AG
ITIL Expert
2014-2015 - WISS
dipl. Witschaftinsformatiker HFWI
2008-2011 - Harvard Business School Online
Robert Meier Skills
- Customer Service Management
- Customer Satisfaction
- Customer Service
- Team Leadership
- Vulnerability Management
- Process Improvement
- AML
- IT Service Management
- Contact Centers
- Financial Regulation
- Forecasting
- Compliance Monitoring
- Service Desk Management
Robert Meier Summary
- Robert Meier, based in Zürich, ZH, CH, is currently a Director Customer Service Management Financial Services at Swisscom B2B at Swisscom. Robert Meier brings experience from previous roles at Swisscom and PwC. Robert Meier holds a 2019 - 2021 Executive Master of Business Administration - EMBA in Digital Transformation @ Fachhochschule Graubünden. With a robust skill set that includes Customer Service Management, Customer Satisfaction, Customer Service, Team Leadership, Vulnerability Management and more. Robert Meier has 3 emails on RocketReach.
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