Sr. Manager Revenue and Product Operations (Revenue Assurance) @ (May 2022 - August 2025)
Sr. Manager Revenue Operations and Billing Controls (Revenue Assurance) @ (March 2017 - May 2022)
Multi-Channel Solutions Operations Manager @ (July 2016 - March 2017)
Manager, Center of Excellence @ (March 2014 - July 2016)
Manager, Strategic Operations Program @ (May 2009 - March 2014)
Chicago Market Indirect Sales Manager @ (April 2005 - May 2009)
Robert McKay Education
Keller Graduate School of Management of DeVry University
MBA (Management)
Rockford University
Bachelor of Arts
Northwestern University
Project Management
Robert McKay Skills
Executive Presentations
Strategic Initiatives
Cost-Benefit Analysis
Product Requirements
Management
Business Analysis
Center of Excellence
Business Insights
Operational Execution
Product Operations
Management Consulting
Enterprise Risk Management
Product Strategy
Business Risk
Requirements Gathering
Rapid Application Development (RAD)
Emerging Technologies
Scrum
Agile
Business Process Improvement
Coaching
Quality Assurance
Revenue Analysis
Problem Solving
Cross-functional Team Leadership
Sales Operations
Telecommunications
Strategy
Customer Satisfaction
Wireless
Sales Management
Sales Process
CRM
Change Management
Sales
Cellular Communications
Program Management
Project Management
Customer Retention
Analytics
Customer Experience
Vendor Management
Process Improvement
Operations Management
Marketing
Human Resources
Marketing Strategy
Budgets
Strategic Planning
Mobile Devices
Offshore Operations
Customer Relationship Management (CRM)
Enterprise Software
Microsoft Products
Leadership
Team Building
Team Leadership
Customer Service
Multi-location Management
Business Operations
Revenue Assurance
Billing Systems
Selling
Retail Management
Leading Cross Functional Teams
Employee Hiring
Relationship Building
Information Management
Six Sigma
Agile Project Management
Artificial Intelligence (AI)
Artificial Intelligence for Business
Communication
Computer Ethics
Conflict Resolution
Data Analysis
Generative AI
Microsoft Copilot
Microsoft Excel
Operational Excellence
Product owner
Retail Site Selection
Inventory Management
Microsoft Office
Retail
Account Management
Merchandising
B2B
Direct Sales
Social Media
Multi Location Management
Negotiation
Cross Functional Team Leadership
Customer Relationship Management Crm
Customer Relationship Management
Robert McKay Summary
Robert McKay, based in Chicago, IL, US, is currently a Senior Manager, Revenue Operations (Revenue Assurance) at T-Mobile. Robert McKay brings experience from previous roles at UScellular. Robert McKay holds a MBA in Management @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Executive Presentations, Strategic Initiatives, Cost-Benefit Analysis, Product Requirements, Management and more. Robert McKay has 3 emails and 3 mobile phone numbers on RocketReach.
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