Robert-Marko Skorbier Email
Supervisor including Training, QA and VTC @ SELLBYTEL Group Spain
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Robert-Marko Skorbier Location
- Breda, Catalonia, Spain
Robert-Marko Skorbier Work
- 2018 -now Supervisor including Training, QA and VTC @
- 2017 -2018 Quality Specialist, VTC and Trainer @
- 2016 -2017 VIP Customer Care Specialist @
- 2013 -2016 Technical Analyst TCS @
- 2012 -2013 Financial Senior Agent AP and AR @
- 2012 -2012 Technical support and Account and Billing Agent 1st Level @
- 2011 -2012 Technical Customer Service Representative @
- 2011 -2011 Director and Head of entertainment and artist recruitment, training and quality assurance @
- 2010 -2011 Coordinator of entertainment and host @ Angelus Show Bar Tenerife
- 2007 -2009 Responsible of Entertainment @
Robert-Marko Skorbier Education
- Business Trade School Lindwurmstrasse Munich Germany
Bachelor of Commerce (B.Com.) (General Sales, Merchandising and Related Marketing Operations)
1996-1999 - Peslmüller Hauptschule München
Highschool (Highschool)
1991-1996 - Osel Grundschule München
Elementary school (Elementary Education and Teaching)
1987-1991
Robert-Marko Skorbier Skills
- Telecommunications
- Avaya Technologies
- Microsoft Office
- IT Service Management
- MPLS
- Managed Services
- Call Centers
- Team Management
- Internet
- SAP
- Netcool
- Putty
- Cloud Computing
- Service Delivery
- Team Leadership
- ITIL
- Data Center
- Networking
- VoIP
- Teamwork
- Windows
- RightNow
- Marconi
- Adobe Photoshop
- Micros Fidelio V.8
- Databases
- Avaya
- Omnitracker
- Telecomunicaciones
- Liderazgo de equipos
- Dirección y desarrollo de equipos de trabajo
- Soporte técnico
- Gestión de cuentas
- Siebel
- MSP
- TeamPlay
- Customer Service
- Customer Satisfaction
- Technical Support
- Soft Skills
- Cross-cultural Communication Skills
- Agent Support
- Team Building
- Cross Cultural Communication Skills
- Trainer Training
- Quality Assurance
- Quality Auditing
- Employee Training
- Team Motivation
- Quality Control
- Reporting
Robert-Marko Skorbier Summary
- Robert-Marko Skorbier, based in Breda, Catalonia, Spain, is currently a Supervisor including Training, QA and VTC at SELLBYTEL Group Spain. Robert-Marko Skorbier brings experience from previous roles at SELLBYTEL Group Spain, King, Colt Technology Services and Xerox. Robert-Marko Skorbier holds a 1996 - 1999 Bachelor of Commerce (B.Com.) in General Sales, Merchandising and Related Marketing Operations @ Business Trade School Lindwurmstrasse Munich Germany. With a robust skill set that includes Telecommunications, Avaya Technologies, Microsoft Office, IT Service Management, MPLS and more. Robert-Marko Skorbier has 1 emails on RocketReach.
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