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Robert Luong Location
United States
Robert Luong Work
Desktop Support and CyberSecurity Response Analyst @ (October 2025 - Present)
IT Operations Specialist L3 @ (October 2020 - July 2025)
IT Onsite Support L2 @ (March 2018 - October 2020)
Contract IT Support Roles @ IBM @ BP, TransCanada, SavaSeniorCare Administrative Services LLC (November 2016 - March 2018)
Sr. Tech Prof @ (July 2013 - May 2016)
Associate Tech Professional @ (October 2011 - July 2013)
IT Service Analyst @ (February 2008 - October 2011)
Robert Luong Education
Houston City College
Associate’s Degree (Associate in Arts)
2013-2015
Robert Luong Skills
Active Directory
Android
Application Support
Asset Management
Audio Visual (AV) Systems
Business Continuity
Business Continuity Planning
Catalyst Switches
Cisco WAP
Citrix
Computer Hardware
Customer Service
Cyberark
Data Centers
Dell PowerEdge Servers
Dell Workstations
Employee Training
End User Training
HP Products
IT Management
IT Operations
IT Service Management
ITIL
Imaging
Infosec
LAN-WAN
Logitech TAP
Microsoft Azure
Microsoft Defender
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft OneDrive
Microsoft Power BI
Microsoft Sharepoint
Mobile Devices
Network Switches
Office 365
Peer Mentoring
Printer Support
Process Improvement
Procurement
Project Management
SentinelOne
Servers
ServiceNow
SharePoint
Software Installation
Storage Area Network (SAN)
Surface Hub
System Administration
Technical Documentation
Technical Support
Troubleshooting
VMware
VPN
White Glove
Wide Area Network (WAN)
Windows
Windows 10
Windows 11
Windows 7
Windows Server
Windows XP
XP
iOS
SCCM
Science
Insite
Summit
Sales Order
Image
Active
Training Manuals
System Upgrades
Monitors
Communication
Suite
Data Storage
Documentation
Template
Customer Data
Customer Support
Real Time
PC
Execution
Peregrine
Printers
House
Responsibility
Incident
Software
Workflow
Operating Systems
Tablets
Networking
Virtual Appliances
Validity
LDAP
Community
A+ Certified
Deskside
Efficacy
Sap Gui
Customer Experience
BMC Remedy
Art
Visio
VMware vSphere
Proprietary Software
Resolve
Help Desk Support
Altiris
Dell Computers
Global Operations
Microsoft Surface
Rto
Public Speaking
Streamlining
VMware ESX
Microsoft
Email Management
Charges
Higher Education
Team Oriented Environment
Operations
On Location
Oil and Gas
Enterprise Network
Houston
Customer Relations
Training
Distribution Center Operations
SAP
Human Resources
Outlook
Trains and Add Rails
HP Service Manager
Synchronization
Testing
Product Service
Account Creation
Subject Matter Expert
SQL
IBM
Applications
Inventory
Psl
Credentials
Level 2
Reporting
Virtual Machines
Organizational Structure
Data Migration
Issue Resolution
Management
Microsoft Word
Peripherals
Petroleum
Desktop Deployment
Technical Issues
Powershell
Databases
Guidance
VSAT
CompTIA
Moves
Data Exchange
Coordinated
Enterprise Software
Ise
Tokens
RSA Security
Hardware
Laptops
FMS
Billings
Field Service
Project
System Monitoring
Learner
Desktop Computers
Configurations
Adjustments
Printing
Design
Robert Luong Summary
Robert Luong, based in United States, is currently a Desktop Support and CyberSecurity Response Analyst at Puffer-Sweiven. Robert Luong brings experience from previous roles at Schlumberger, IBM @ BP, TransCanada, SavaSeniorCare Administrative Services LLC and Halliburton. Robert Luong holds a 2013 - 2015 Associate’s Degree in Associate in Arts @ Houston City College. With a robust skill set that includes Active Directory, Android, Application Support, Asset Management, Audio Visual (AV) Systems and more. Robert Luong has 2 emails and 2 mobile phone numbers on RocketReach.
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