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Robert Luong Location
United States
Robert Luong Work
Information Technology Desktop Support @ (October 2025 - Present)
IT Operations Specialist L3 @ (October 2020 - July 2025)
IT Onsite Support L2 @ (March 2018 - October 2020)
Contract IT Support Roles @ IBM @ BP, TransCanada, SavaSeniorCare Administrative Services LLC (November 2016 - March 2018)
Sr. Tech Prof @ (July 2013 - May 2016)
Associate Tech Professional @ (October 2011 - July 2013)
IT Service Analyst @ (February 2008 - October 2011)
Robert Luong Education
Houston Community College
Associate’s Degree (Associate in Arts)
2013-2015
Robert Luong Skills
SCCM
Science
Customer Service
Insite
Process Improvement
Summit
Sales Order
Image
Active
Training Manuals
System Upgrades
Monitors
Communication
Suite
Data Storage
Documentation
Template
VPN
Customer Data
Customer Support
Real Time
Windows Server
PC
Execution
Peregrine
Printers
House
Responsibility
Incident
Microsoft Exchange
Software
Workflow
Office 365
Operating Systems
Tablets
Networking
Virtual Appliances
Validity
LDAP
SharePoint
Community
A+ Certified
Citrix
Deskside
Efficacy
Sap Gui
Customer Experience
BMC Remedy
Art
Visio
VMware vSphere
Proprietary Software
Resolve
Help Desk Support
Altiris
Dell Computers
Global Operations
Microsoft Surface
Rto
Public Speaking
Streamlining
VMware ESX
Microsoft
Email Management
Charges
Higher Education
Team Oriented Environment
Microsoft Office
Troubleshooting
Operations
Windows 7
On Location
Oil and Gas
Enterprise Network
Houston
Customer Relations
Training
Distribution Center Operations
Active Directory
SAP
Human Resources
Project Management
VMware
Outlook
Trains and Add Rails
HP Service Manager
Synchronization
Servers
Software Installation
Testing
Product Service
Account Creation
Subject Matter Expert
SQL
IBM
IT Service Management
IT Operations
IT Management
Windows XP
Applications
Inventory
Psl
Credentials
Level 2
Reporting
Virtual Machines
Organizational Structure
Data Migration
Issue Resolution
Management
Technical Support
Microsoft Word
Peripherals
Petroleum
Desktop Deployment
Technical Issues
Powershell
Databases
Computer Hardware
Guidance
Windows
VSAT
CompTIA
Moves
Data Exchange
Coordinated
Enterprise Software
Ise
Tokens
RSA Security
Hardware
Laptops
ITIL
FMS
Billings
Field Service
Project
System Administration
System Monitoring
Learner
Desktop Computers
Configurations
Adjustments
Printing
Design
Robert Luong Summary
Robert Luong, based in United States, is currently a Information Technology Desktop Support at Puffer-Sweiven. Robert Luong brings experience from previous roles at Schlumberger, IBM @ BP, TransCanada, SavaSeniorCare Administrative Services LLC and Halliburton. Robert Luong holds a 2013 - 2015 Associate’s Degree in Associate in Arts @ Houston Community College. With a robust skill set that includes SCCM, Science, Customer Service, Insite, Process Improvement and more. Robert Luong has 2 emails and 2 mobile phone numbers on RocketReach.
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