Robert Kay Email & Phone Number
Director of Product Management - Digital Operations @ National Grid
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Robert Kay Location
- Reading, Reading, United Kingdom
Robert Kay Work
- Director of Product Management - Digital Operations @ (June 2022 - Present)
- Interim Head of Product Management for Digital Operations @ (May 2021 - June 2022)
- Director @ (May 2013 - June 2022)
- On a break @ Surfing and snowboarding around the world (November 2019 - March 2021)
- Programme Manager @ (May 2017 - November 2019)
- Head of Service, Global Service Management (interim) @ (December 2015 - March 2016)
- Head of Service, UK Customer Support (interim) @ (March 2015 - November 2015)
- Service Delivery Manager @ (October 2013 - March 2015)
- Head of Service Management and Business Continuity @ (October 2011 - August 2012)
- Head of Specialist Support @ (October 2009 - October 2011)
- Head of Technical Support @ (June 2007 - October 2009)
- Change Manager (secondment) @ (August 2006 - May 2007)
- Quality Assurance Manager @ (July 2002 - August 2006)
- Test Manager @ (July 1999 - June 2002)
- Back Office Admin and Test Consultant @ (August 1995 - June 1999)
Robert Kay Education
- University of Nottingham
Bachelor of Engineering (BEng) (Manufacturing Engineering and Operations Management)
1991-1995 - The Angmering Comprehensive School
A Levels and O Levels
1981-1989
Robert Kay Skills
- Business Relationship Management
- Broadcast Operations
- Union Negotiations
- Organizational Design
- Service Management
- Business Continuity
- Operations Management
- Performance Management
- Change Management
- Collaborative Leadership
- Broadcast
- Service Delivery
- Process Improvement
- Negotiation
- Project Delivery
- Management
- ITIL
- Integration
- IT Strategy
- Business Transformation
- Service Improvement
- Strategy
- Outsourcing
- PRINCE2
- Incident Management
- IT Service Management
- Stakeholder Management
- IT Operations
- Vendor Management
- Service Desk
- Program Management
- Business Process
- Team Leadership
- Project Management
- Infrastructure
- Disaster Recovery
- Governance
- PMO
- IT Management
- Project Portfolio Management
- IT Outsourcing
- Programme Delivery
- Business Analysis
- Quality Assurance
- Business Process Improvement
Robert Kay Summary
- Robert Kay, based in Reading, Reading, United Kingdom, is currently a Director of Product Management - Digital Operations at National Grid. Robert Kay brings experience from previous roles at National Grid, 16 Squares Limited and Surfing and snowboarding around the world. Robert Kay holds a 1991 - 1995 Bachelor of Engineering (BEng) in Manufacturing Engineering and Operations Management @ University of Nottingham. With a robust skill set that includes Business Relationship Management, Broadcast Operations, Union Negotiations, Organizational Design, Service Management and more. Robert Kay has 1 emails on RocketReach.
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