Robert Kay Email & Phone Number
Director of Product Management - Digital Operations @ National Grid
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Robert Kay Location
- Reading, Reading, United Kingdom
Robert Kay Work
- 2022 - now Director of Product Management - Digital Operations @
- 2021 - 2022 Interim Head of Product Management for Digital Operations @
- 2013 - 2022 Director @
- 2019 - 2021 On a break @ Surfing and snowboarding around the world
- 2017 - 2019 Programme Manager @
- 2015 - 2016 Head of Service, Global Service Management (interim) @
- 2015 - 2015 Head of Service, UK Customer Support (interim) @
- 2013 - 2015 Service Delivery Manager @
- 2011 - 2012 Head of Service Management and Business Continuity @
- 2009 - 2011 Head of Specialist Support @
- 2007 - 2009 Head of Technical Support @
- 2006 - 2007 Change Manager (secondment) @
- 2002 - 2006 Quality Assurance Manager @
- 1999 - 2002 Test Manager @
- 1995 - 1999 Back Office Admin and Test Consultant @
Robert Kay Education
- The University of Nottingham 1991 - 1995
- The Angmering Comprehensive School 1981 - 1989
Robert Kay Skills
- Business Relationship Management
- Broadcast Operations
- Union Negotiations
- Organizational Design
- Service Management
- Business Continuity
- Operations Management
- Performance Management
- Change Management
- Collaborative Leadership
- Broadcast
- Service Delivery
- Process Improvement
- Negotiation
- Project Delivery
- Management
- ITIL
- Integration
- IT Strategy
- Business Transformation
- Service Improvement
- Strategy
- Outsourcing
- PRINCE2
- Incident Management
- IT Service Management
- Stakeholder Management
- IT Operations
- Vendor Management
- Service Desk
- Program Management
- Business Process
- Team Leadership
- Project Management
- Infrastructure
- Disaster Recovery
- Governance
- PMO
- IT Management
- Project Portfolio Management
- IT Outsourcing
- Programme Delivery
- Business Analysis
- Quality Assurance
- Business Process Improvement
Robert Kay Summary
- Robert Kay, based in Reading, Reading, United Kingdom, is currently a Director of Product Management - Digital Operations at National Grid. Robert Kay brings experience from previous roles at National Grid, 16 Squares Limited and Surfing and snowboarding around the world. Robert Kay holds a 1991 - 1995 The University of Nottingham. With a robust skill set that includes Business Relationship Management, Broadcast Operations, Union Negotiations, Organizational Design, Service Management and more. Robert Kay has 1 emails on RocketReach.
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