Robert John Email & Phone Number
Chief Operations Officer @ Axiom Bank, N.A.
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Robert John Location
- Chapel Hill, NC, US
Robert John Work
- 2025 - now Chief Operations Officer @
- 2025 - 2025 Sr Director of Card Operations @
- 2021 - 2025 Sr Consulting Manager-Product Strategy-Banking, Financial Services and Payments @
- 2020 - 2021 Head of Collections-Americas @
- 2019 - 2020 Senior Vice President-Director of Automation and Operational Transformation @
- 2014 - 2020 Senior Vice President-Customer Care Center @
- 2009 - 2014 Senior Vice President-Head of Collections and Recovery, Customer Service and Bankcard Operations @
- 2003 - 2009 Vice President of Collections @
- 2002 - 2003 Consumer Financial Analyst @ Citigroup-Citibank NA
- 2000 - 2001 Equity and Bondholder Services Customer Service Manager and Corporate Trust Officer @
- 1997 - 2000 Shareholder Services Team Leader @
- 1996 - 1997 Shareholder Services Account and Fund Specialist @ Dreyfus Service Corporation
- 1994 - 1995 Stockbroker @ Gruntal and Co. Incorporated
Robert John Education
- University at Buffalo
Bachelor of Arts (Economics)
1990 - 1994
Robert John Skills
- Default Operations
- Operational Risk Management
- Debt Recovery
- Collections
- Assets Recovery
- Repos
- Foreclosures
- Foreclosure Prevention
- Loss Mitigation
- Loss Forecasting
- HAMP
- Fannie Mae
- Freddie Mac
- Loss Analysis
- Risk Mitigation
- Dialers
- CGI
- Aspect
- IVR
- fiserv
- Credit Cards
- mortgage collections
- Risk Management
- Forecasting
- Debt Settlement
- Analysis
- Loans
- Portfolio Management
- Call Centers
- Financial Risk
- Credit Risk
- Retail Banking
- Credit Analysis
- Mortgage Lending
- Credit
- Banking
- Financial Analysis
- Financial Services
- Finance
- Leadership
- Management
- Research
- Sales
- SEC
- Litigation
- Market
- Units
- Sales Finance
- Cob
- Net
- Cost
- IRAs
- Procedural
- Career Development
- Cost Effective
- Savings
- Road
- Contact Centers
- Dispositions
- Temporary Placement
- Segmentation
- Assessment
- Revenue
- Design
- Modification
- Coaching
- Fraud Prevention
- Calls
- Citigroup
- North America
- HIT
- Integration
- CRM
- Checking
- Putting
- Transactional
- Routing
- Charlotte
- Loan Servicing
- PowerPoint
- Source
- Accounting
- Workflow
- Human Resources
- Bonds
- Financial Forecasting
- Methodology
- Incentive Programs
- Private Label
- Daily Operations
- Scorecard
- Guidance
- Settlement
- Cross Selling
- System
- Crystal Reports
- Business Services
- FrontPage
- Trade Unions
- Data Recovery
- Default
- MAP
- Strategy
- Outside Sales
- Life Insurance
- Sold
- Strategies
- Budgeting
- Testing
- Microsoft Excel
- New Hire Training
- New Business Development
- Training
- Puerto Rico
- Customer Service
- Surveying
- Intranet
- Bankruptcy
- Documentation
- Shareholder
- Quality Control
- Reporting
- Talk
- Shares
- Equity Loans
- Ais
- Retail Marketing
- Billing Systems
- Mechanisms
- Auto
- Calling
- Lines of Credit
- Economics
- Retail
- Shareholders
- Applications
- Y2k
- Communication
- Citibank
- Business Analysis
- Abandonment
- Series 6
- Conversation
- Business Intelligence Development Studio
- Digital Imaging
- Operations
- Bia
- Call Flow
- Lake Homes
- Inception
- Fdic
- Project
- Training Programs
- Expired
- Seat
- Mechanism
- Re Engineering
- Inventory Control
- Accounts Receivable
- Losses
- Responsibility
- Policies and Procedures
- Call Monitoring
- Art
- Efficiencies
- Originations
- Contact Strategies
- Trust
- Lotus Notes
- Tax
- New York
- Investments
- Management Control
- Guidelines
- Davox
- Software
- Referrals
- Compliance
- Exits
- Equities
- Outlook
- Mutual Funds
- Forbearance
- Microsoft Word
- FX Options
- Canada
- Program Management
- Rate
- Organizational Behavior
- Cash
- Agents
- Internal Controls
- Interest Rates
- Collateral
- Corporate Trust
- Budgets
- Financial Transactions
- FFIEC
- Credit Scoring
- Recoveries
- Risk
- Capturing
- Cacs
- Transform
- Evaluation
- Series 7
- Consumer
- Databases
Robert John Summary
- Robert John, based in Chapel Hill, NC, US, is currently a Chief Operations Officer at Axiom Bank, N.A.. Robert John brings experience from previous roles at AvidXchange, Inc., Levvel, an Endava company, GTT and First Citizens Bank. Robert John holds a 1990 - 1994 Bachelor of Arts in Economics @ University at Buffalo. With a robust skill set that includes Default Operations, Operational Risk Management, Debt Recovery, Collections, Assets Recovery and more. Robert John has 4 emails and 2 mobile phone numbers on RocketReach.
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