Robert James Email & Phone Number

Customer Service Manager @ City of Beverly Hills

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Robert James Location

United States

Robert James Work

Customer Service Manager @ (February 2015 - Present)
Regional Business Development Manager @ (July 2011 - February 2015)
Operations Manager @ (July 2009 - July 2011)
Sr. Manager @ (October 2008 - July 2009)
Program Manager-SCPPA Small Business Direct Install Programs @ (June 2007 - October 2008)
Program Manager -SCE Small Business Direct Install Program @ (April 2005 - June 2007)
Director of Tele-Sales @ (April 2003 - April 2005)
Call Center Director @ (April 1997 - March 2003)
Customer Service Manager @ United Artist Cable (February 1991 - April 1997)
Director Of Customer Relations @ Continental Cablevision (April 1987 - February 1991)
Customer Service Manager @ SelecTV of California (July 1978 - April 1987)

Robert James Education

Central Christian College of Kansas
Master's degree (Strategic Leadership)
Central Christian College of Kansas
Organizational Leadership -Bachelor of Science
The MAP Management System™
Leadership and Management Development -MAP Leadership Certification
Webster University
USC Marshall School of Business

Robert James Skills

Account Management
Administration
Analytical Skills
Budgeting
Business Development
Business Process Improvement
Business Strategy
Call Center Administration
Call Center Development
Call center start-up
Change Management
Coaching
Contract Negotiations
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Service Operations
Customer Service Training
Employee Relations
Energy
Energy Conservation
Energy Efficiency
Energy Management
Executive Management
Hiring
Leadership
Leadership Development
Management
Marketing
New Business Development
Operations Management
Organizational Development
Performance Management
Problem Solving
Process Improvement
Program Management
Project Management
Public Relations
Public Speaking
Renewable Energy
Sales Management
Sales Operations
Strategic Leadership
Strategic Partnerships
Strategic Planning
Team Building
Team Leadership
Telecommunications
Training
Workforce Management
Development
Business Analysis
Call Centers
Power
Utility
Workshops
Policy
Cell
Title 24
Obtain
eQuest
Staff Development
Direct Marketing
Mergers and Acquisitions
Inspection
Radio Access Network
System Monitoring
Key Account
Reports
House
Customer Service Representatives
Credit
Net
Design
Software Installation
Directing
Financial Forecasting
Project Planning
Inside Sales
Inter Departmental Cooperation
Adjustments
Piloting
Paging
Electronics
Resourceful
Energy Audits
Psychotherapy
System Upgrades
Lighting
Acquisitions
Appliances
Quality Assurance
Software
State of the Art
Schematic
New Business Opportunities
Vendor Management
Annual Budgets
Community
Auditing
Team Management
Flexible
Supervisory
Multi Functional
Appliance
Evaluation
Business Administration
Program Production
Decision Making
Building Envelope
Customer Service
Increasing Productivity
Sustainability
Strategies
Utility Companies
Presentations
Community Outreach
Gas
Moving
Small Business
Curriculum Design
Incentives
Assessment
Communication
Focussed
Light
Continental
Forecasting
Utility Industry
Logistics
Temporary Placement
Values
Operations
Consideration
Efficient
Demand Response
Association Memberships
ASHRAE
Employee Training
Building Security
Invoicing
Combination
Weatherization
Myriad
Surveying
Diligent
Academic
Office Equipment
Results Driven
Human Resources
Sales
Business Operations
Purchasing
Relationship Building
Quality Control
Salary
Responsibility
Ctac
TQM
Maintenance Agreements
Los Angeles
Reporting
Sears
Charter
Commerce
Glendale
Budgets
Supervision
American
Fixture
Water Conservation
Retrofit
Addressing
Resume
Overseeing
Energy Services
Construction
Sce
Analysis

Robert James Summary

Robert James, based in United States, is currently a Customer Service Manager at City of Beverly Hills. Robert James brings experience from previous roles at Richard Heath and Associates, Inc. (RHA). Robert James holds a Master's degree in Strategic Leadership @ Central Christian College of Kansas. With a robust skill set that includes Account Management, Administration, Analytical Skills, Budgeting, Business Development and more. Robert James has 1 emails and 1 mobile phone numbers on RocketReach.