Robert Holohan Email
Contact Centre Product Owner @ Driver and Vehicle Licensing Agency (DVLA)
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Robert Holohan Location
- United Kingdom
Robert Holohan Work
- Contact Centre Product Owner @ (January 2020 - Present)
- Salesforce Contract Owner @ (August 2017 - Present)
- Salesforce and Chatbot Product Owner @ (May 2018 - January 2020)
- Product Owner @ (December 2015 - August 2017)
- Service Performance Manager @ (April 2012 - December 2015)
Robert Holohan Education
- Prifysgol Aberystwyth University
Geography
1998-2001 - Bishop Vaughan 1990-1998
Robert Holohan Skills
- Chatbots
- Contact Centers
- Contract Management
- Customer Relationship Management (CRM)
- Data Analysis
- IVR
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Natural Language Processing (NLP)
- Outlook
- Process Improvement
- Research
- Salesforce Service Cloud
- Strategic Planning
- Web Chat
- Workforce Management
Robert Holohan Summary
- Robert Holohan, based in United Kingdom, is currently a Contact Centre Product Owner at Driver and Vehicle Licensing Agency (DVLA). Robert Holohan brings experience from previous roles at Driver and Vehicle Licensing Agency (DVLA). Robert Holohan holds a 1998 - 2001 Geography @ Prifysgol Aberystwyth University. With a robust skill set that includes Chatbots, Contact Centers, Contract Management, Customer Relationship Management (CRM), Data Analysis and more. Robert Holohan has 1 emails on RocketReach.
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Top Driver and Vehicle Licensing Agency (DVLA) Employees
David Jones
Chair
Cardiff, GB
Carole Evans
Head Od DVLA's Contact Centre
Swansea, Wales, GB
David Walsh
Head of IT Commercial
Swansea, Wales, GB
Daniel Wood
Head of External Communications
Haverfordwest, GB
James Davies
Senior Head of Hard Services and Projects
Swansea, Wales, GB
Simon Evans
Head of Hard Services and Projects
Swansea, Wales, GB
Shafi Rahman
Service Architect
United Kingdom
Amy Taaffe-Evans
Head of IT Controls
United Kingdom
Darren Fcips
Interim Commercial Director
Swansea, GB
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