Robert Hein Email & Phone Number
Lead, Support, Product Support Network @ Shopify
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Robert Hein Location
- Vancouver, BC, CA
Robert Hein Work
- 2025 -now Lead, Support, Product Support Network @
- 2023 -2025 Senior Revenue Operations Specialist @
- 2022 -2024 Merchant Service Experience Lead @
- 2020 -2022 Merchant Service Experience Manager @
- 2019 -2020 Director, Customer Experience and Enablement @
- 2018 -2019 Senior Manager, Customer Experience @
- 2016 -2018 Customer Experience Enablement Specialist @
- 2015 -2016 Customer Development Manager @
- 2012 -2015 Senior Customer Success Manager @
- 2011 -2011 Marketing Coordinator and Warehouse Manager @ NOWBC Co-op
- 2009 -2011 Panel Manager @
- 2006 -2009 Research Manager @
Robert Hein Education
- Haskayne School of Business
BComm (Marketing)
2002-2007 - L’Institut de Formation International, Mt. St. Aignan, France
(International Business Exchange)
2004-2004
Robert Hein Skills
- Customer Journey Mapping
- Facilitation
- Sales Processes
- Program Management
- Business Process Design
- UX Research
- Cross-functional Team Leadership
- Service Design
- Customer Insight
- Quantitative Research
- Customer Experience
- Sales Enablement
- Online Research
- Analytics
- Product Marketing
- Survey Design
- Market Research
- Qualitative Research
- Software as a Service (SaaS)
- Enablement
- Employee Training
- Sales
- Management
- Research
- Marketing
- Advertising Research
- Social Media
- Customer Service
- Microsoft Word
- Software as a Service Saas
- Project Management
- Software as a Service
Robert Hein Summary
- Robert Hein, based in Vancouver, BC, CA, is currently a Lead, Support, Product Support Network at Shopify. Robert Hein brings experience from previous roles at Shopify and Vision Critical. Robert Hein holds a 2002 - 2007 BComm in Marketing @ Haskayne School of Business. With a robust skill set that includes Customer Journey Mapping, Facilitation, Sales Processes, Program Management, Business Process Design and more. Robert Hein has 3 emails and 1 mobile phone numbers on RocketReach.
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