Robert Hein Email & Phone Number
Lead, Support, Product Support Network @ Shopify
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Robert Hein Location
- Vancouver, BC, CA
Robert Hein Work
- Lead, Support, Product Support Network @ (January 2025 - Present)
- Senior Revenue Operations Specialist @ (November 2023 - January 2025)
- Merchant Service Experience Lead @ (March 2022 - March 2024)
- Merchant Service Experience Manager @ (February 2020 - June 2022)
- Director, Customer Experience and Enablement @ (January 2019 - January 2020)
- Senior Manager, Customer Experience @ (January 2018 - January 2019)
- Customer Experience Enablement Specialist @ (January 2016 - January 2018)
- Customer Development Manager @ (January 2015 - January 2016)
- Senior Customer Success Manager @ (January 2012 - January 2015)
- Marketing Coordinator and Warehouse Manager @ NOWBC Co-op (May 2011 - November 2011)
- Panel Manager @ (January 2009 - January 2011)
- Research Manager @ (January 2006 - January 2009)
Robert Hein Education
- Haskayne School of Business
BComm (Marketing)
2002-2007 - L’Institut de Formation International, Mt. St. Aignan, France
(International Business Exchange)
2004-2004
Robert Hein Skills
- Customer Journey Mapping
- Facilitation
- Sales Processes
- Program Management
- Business Process Design
- UX Research
- Cross-functional Team Leadership
- Service Design
- Customer Insight
- Quantitative Research
- Customer Experience
- Sales Enablement
- Online Research
- Analytics
- Product Marketing
- Survey Design
- Market Research
- Qualitative Research
- Software as a Service (SaaS)
- Enablement
- Employee Training
- Sales
- Management
- Research
- Marketing
- Advertising Research
- Social Media
- Customer Service
- Microsoft Word
- Software as a Service Saas
- Project Management
- Software as a Service
Robert Hein Summary
- Robert Hein, based in Vancouver, BC, CA, is currently a Lead, Support, Product Support Network at Shopify. Robert Hein brings experience from previous roles at Shopify and Vision Critical. Robert Hein holds a 2002 - 2007 BComm in Marketing @ Haskayne School of Business. With a robust skill set that includes Customer Journey Mapping, Facilitation, Sales Processes, Program Management, Business Process Design and more. Robert Hein has 1 emails and 1 mobile phone numbers on RocketReach.
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