Robert Hein Location
Vancouver, BC, CA
Robert Hein Work
- 2023 - now Senior Revenue Operations Specialist @ Shopify
- 2022 - 2024 Merchant Service Experience Lead @ Shopify
- 2020 - 2022 Merchant Service Experience Manager @ Shopify
- 2019 - 2020 Director, Customer Experience and Enablement @ Vision Critical
- 2018 - 2019 Senior Manager, Customer Experience @ Vision Critical
- 2016 - 2018 Customer Experience Enablement Specialist @ Vision Critical
- 2015 - 2016 Customer Development Manager @ Vision Critical
- 2012 - 2015 Senior Customer Success Manager @ Vision Critical
- 2011 - 2011 Marketing Coordinator and Warehouse Manager @ NOWBC Co-op
- 2009 - 2011 Panel Manager @ Ipsos
Robert Hein Education
- Haskayne School of Business
BComm (Marketing)
2002 - 2007 - L’Institut de Formation International, Mt. St. Aignan, France
(International Business Exchange)
2004 - 2004
Robert Hein Skills
- Customer Journey Mapping
- Facilitation
- Sales Processes
- Program Management
- Business Process Design
- UX Research
- Cross-functional Team Leadership
- Service Design
- Customer Insight
- Quantitative Research
Robert Hein Summary
Robert Hein, based in Vancouver, BC, CA, is currently a Senior Revenue Operations Specialist at Shopify. Robert Hein brings experience from previous roles at Shopify and Vision Critical. Robert Hein holds a 2002 - 2007 BComm in Marketing @ Haskayne School of Business. With a robust skill set that includes Customer Journey Mapping, Facilitation, Sales Processes, Program Management, Business Process Design and more. Robert Hein has 2 emails and 1 mobile phone numbers on RocketReach.
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