Robert Giroux Email & Phone Number
Contact Center Manager @ AutoShack Auto Parts
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Robert Giroux Location
- Ottawa, ON, CA
Robert Giroux Work
- Contact Center Manager @ (August 2023 - Present)
- Learning Manager Sitel at Home @ (July 2018 - May 2023)
- Learning Strategy and Development @ (July 2004 - July 2018)
- Training and Quality Manager @ (November 2006 - April 2007)
- Quality Manager @ (June 2003 - November 2006)
- Technical Support Specialist @ (August 2000 - June 2003)
Robert Giroux Education
- Cambrian College
School of Business (Information Technology)
1996-1999 - Sheridan College 1990-1993
Robert Giroux Skills
- Team Motivation
- Performance Management
- Call Center Development
- Skilled Multi-tasker
- Software Implementation
- Teaching
- Problem Solving
- Microsoft Excel
- Workload Prioritization
- Subject Matter Experts
- Presentations
- People Development
- Instructional Design
- E-Learning
- Adult Education
- Customer Service
- Teamwork
- Team Leadership
- Microsoft PowerPoint
- Training Management
- Active Listening
- Adobe Captivate
- BPO
- CRM
- Call Center
- Call Centers
- Camtasia
- Coaching
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Emotional Intelligence
- Leadership
- Management
- Microsoft Office
- Outsourcing
- Process Improvement
- Quality Assurance
- Strategy
- Team Management
- Time Management
- Training
Robert Giroux Summary
- Robert Giroux, based in Ottawa, ON, CA, is currently a Contact Center Manager at AutoShack Auto Parts. Robert Giroux brings experience from previous roles at Foundever and Sitel. Robert Giroux holds a 1996 - 1999 School of Business in Information Technology @ Cambrian College. With a robust skill set that includes Team Motivation, Performance Management, Call Center Development, Skilled Multi-tasker, Software Implementation and more. Robert Giroux has 2 emails and 1 mobile phone numbers on RocketReach.
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