2011 -
2015 Manager Service Desk and Site Support for Simandou Project @
2011 -
2012 Senior Consultant @ Sense International Trading Ltd.
2008 -
2011 Help Desk Service Manager @
2008 -
2011 Help Desk Service Manager - CGI @
2005 -
2008 Team Lead ADM - CGI @
2005 -
2008 Team Lead ADM - CGI @
2001 -
2003 Help Desk Technician, CGI @
1997 -
1999 Buyer and Inventory Manager @
1993 -
1997 Truck Driver @ Gazon Savard Inc.
1991 -
1993 Security Manager @ Groupe Villeneuve Inc.
Robert Germain Education
Jonquière Cegep
AEC (Network and infrastructure)
2000
-
2001
McDonald Cartier Memorial High School
Robert Germain Skills
Management
ITIL
IT Service Management
Windows
Security
Leadership
IT Management
Help Desk Support
Service Desk
Lotus Notes
Microsoft Office
Coaching
Microsoft Excel
Team Building
Outlook
Business Analysis
Human Resources
Vendor Management
SharePoint
Process Improvement
Coaching Staff
Windows Sharepoint Services
Lean IT
Lean Management
Lean Thinking
Business interpersonal skills
Occupational Health and Safety Management
Technical Support
Business Process Improvement
Project Management
Robert Germain Summary
Robert Germain, based in Québec, QC, CA, is currently a Co-founder and Senior Technical Advisor at RG2 Solutions. Robert Germain brings experience from previous roles at Centro Médico Anamaya, Thule Group, Axiome Génie Conseil and Rio Tinto. Robert Germain holds a 2000 - 2001 AEC in Network and infrastructure @ Jonquière Cegep. With a robust skill set that includes Management, ITIL, IT Service Management, Windows, Security and more. Robert Germain has 1 emails and 1 mobile phone numbers on RocketReach.
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