Account Manager │ Program Manager │ Service Delivery Manager (Consultant) @ (January 2010 - January 2019)
Infrastructure Manager – Desktop │ Voice │ LAN │ WAN │ IMAC @ (January 2005 - January 2010)
Service Delivery Manager – Desktop │ IMAC @ (January 2001 - January 2005)
Regional Service Manager - CommWorks Corporation (Subsidiary) @ (January 2000 - January 2001)
District Service Manager @ (January 1998 - January 2000)
District Service Coordinator @ (January 1997 - January 1998)
Robert Ferone Education
St. John's University - The Peter J. Tobin College of Business
Undergraduate Business Studies
Robert Ferone Skills
Vendor Management
Customer Relations
Team Building
Lotus Notes
IT Service Management
Cisco Technologies
Customer Service
Program Management
Incident Management
Service Delivery
System Administration
Call Center
Technical Support
Windows Server
Access
Operating Systems
System Deployment
Infrastructure
Management
Active Directory
Leadership
IT Management
Process Improvement
Disaster Recovery
Team Management
XP
IT Operations
Windows 7
Account Management
Software Documentation
Outsourcing
Cloud Computing
BMC Remedy
Enterprise Software
Data Center
Networking
Operations Management
Telecommunications
Computer Hardware
Business Strategy
Cross-functional Team Leadership
Servers
Call Centers
Troubleshooting
SharePoint
Project Portfolio Management
Security
Outlook
Windows
Solution Selling
Communications
Cross Functional Team Leadership
Robert Ferone Summary
Robert Ferone, based in New York, United States, is currently a Senior Account Manager at Royal Communications Consultants. Robert Ferone brings experience from previous roles at Uni-Data & Communications, Inc., Design Strategy and 3Com. Robert Ferone holds a Undergraduate Business Studies @ St. John's University - The Peter J. Tobin College of Business. With a robust skill set that includes Vendor Management, Customer Relations, Team Building, Lotus Notes, IT Service Management and more. Robert Ferone has 1 emails and 1 mobile phone numbers on RocketReach.
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