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Robert Drummond Location
Stoke-on-Trent, GB
Robert Drummond Work
Head of UK Logistics and Services @ (June 2026 - Present)
Director of Operations @ (April 2024 - May 2026)
In Flight Retail Operations @ (March 2023 - April 2024)
Director of Operations @ (May 2021 - December 2022)
Operations and Central Services Director @ (May 2021 - May 2022)
Operations Director @ (April 2019 - May 2021)
Area Distribution Manager @ (February 2018 - April 2019)
Birmingham Group General Manager @ (September 2016 - February 2018)
Stockport Group General Manager @ (August 2015 - August 2016)
Nottingham Group Manager General Manager @ (August 2013 - August 2015)
Birmingham Group Support Manager @ (May 2013 - August 2013)
Depot Manager @ (July 2011 - May 2013)
Support Manager @ (July 2010 - July 2011)
Group Support Manager @ (January 2009 - January 2010)
House Manager @ (January 2007 - January 2009)
Operations Manager @ (January 2006 - January 2007)
Night Operations Manager @ (January 2004 - January 2006)
Night Operations Manager @ (January 2003 - January 2004)
Deputy Night Manager @ (January 2002 - January 2003)
Management Trainee @ (January 2001 - January 2002)
Deputy Customer Services Manager @ (January 2000 - January 2001)
Telservices Assistant @ (January 1999 - January 2000)
Robert Drummond Education
Distance Leaning College
Management
2010-2012
J C Coates 2009-2009
ILM 2007-2007
Fenton Sixth Form College 1996-1998
Endon High School 1991-1996
Lancaster University
Degree (Management)
2019
Lancaster University
Business Management (Project Management)
Robert Drummond Skills
Business Continuity Planning
Change Management
Collaborative working
Continuous Improvement
Customer Experience
Diversity & Inclusion
Emotional Intelligence
Final mile
Growth Strategies
Leadership
Managerial Finance
Network Design
Operational Efficiency
Operational Planning
Operational delivery
Operations Management
Project Management
Property Management
Service Delivery
Strategic Partnerships
Strategic Planning
Strategic Thinking
Supply Chain Management
Supply Chain Optimization
Sustainability
Talent Management
Team Leadership
service excellence
Robert Drummond Summary
Robert Drummond, based in Stoke-on-Trent, GB, is currently a Head of UK Logistics and Services at United Utilities. Robert Drummond brings experience from previous roles at CitySprint, Jet2.com and Jet2holidays and Smiths News. Robert Drummond holds a 2010 - 2012 Management @ Distance Leaning College. With a robust skill set that includes Business Continuity Planning, Change Management, Collaborative working , Continuous Improvement, Customer Experience and more.
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