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Robert Broida Location
Cleveland, OH, US
Robert Broida Work
Service Delivery Director @ (October 2024 - Present)
Director Technical Support Services @ (August 2021 - October 2024)
General Manager @ Bottlehouse Lakewood (September 2017 - May 2022)
Cyber Security Analyst @ (August 2018 - October 2021)
Network and Systems Administrator @ (August 2018 - October 2021)
IT Support Representative II @ (February 2016 - August 2018)
IT Support Representative II (Windstream Contractor) @ (October 2015 - February 2016)
IT Support Representative and Inventory Management @ (October 2012 - October 2015)
Robert Broida Education
Kent State University
Robert Broida Skills
Team Management
Strategic Thinking
Strategic Services
Communication
Problem Solving
Performance Metrics
Customer Satisfaction
Analytical Skills
Business Process Improvement
Problem Management
Incident Management
ITIL Service Design
ITIL Process Implementation
Change Management
Service Delivery Management
Service Delivery
Managed Services
IT Operations
Security
IT Management
ITIL
Customer Service
Microsoft Office
Leadership
Microsoft Excel
Team Leadership
Microsoft Word
Telecommunications
Training
Team Building
Microsoft PowerPoint
Technical Support
Microsoft Outlook
Management
Active Directory
IT Service Management
Information Security
Robert Broida Summary
Robert Broida, based in Cleveland, OH, US, is currently a Service Delivery Director at FIT Technologies. Robert Broida brings experience from previous roles at FIT Technologies, Bottlehouse Lakewood and Consolidated Precision Products Corp. Robert Broida holds a Kent State University. With a robust skill set that includes Team Management, Strategic Thinking, Strategic Services, Communication, Problem Solving and more. Robert Broida has 1 emails and 2 mobile phone numbers on RocketReach.
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