Robert Brescia Email & Phone Number
Director of Training and Leadership and Development @ TP
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Robert Brescia Location
- Toronto, ON, CA
Robert Brescia Work
- 2014 -now Director of Training and Leadership and Development @
- 2005 -2014 Associate Director of Leadership and Development @
- 2004 -2005 Trainer @ NBC
- 2003 -2004 Training and Quality Manager @ NCO Group
Robert Brescia Education
- Ryerson University
Psychology (Psychology)
1989-1992 - University of Guelph
(Psychology)
1989-1992
Robert Brescia Skills
- Leadership
- E-Learning
- Curriculum Development
- Call Centers
- Workforce Management
- Contact Centers
- Performance Management
- Customer Experience
- Outsourcing
- Training Delivery
- Employee Engagement
- Soft Skills
- Inbound Marketing
- Telemarketing
- Team Management
- Customer Satisfaction
- Coaching
- Talent Management
- Recruiting
- Call Center Development
- Training
- Management
- Team Leadership
- Employee Training
- Process Improvement
- Customer Service
- JavaScript
- Research
- Quality Assurance
- E Learning
Robert Brescia Summary
- Robert Brescia, based in Toronto, ON, CA, is currently a Director of Training and Leadership and Development at Teleperformance. Robert Brescia brings experience from previous roles at Teleperformance, NBC and NCO Group. Robert Brescia holds a 1989 - 1992 Psychology in Psychology @ Ryerson University. With a robust skill set that includes Leadership, E-Learning, Curriculum Development, Call Centers, Workforce Management and more. Robert Brescia has 1 mobile phone numbers on RocketReach.
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