Robert Boris Location

Chicago, IL, US

Robert Boris Work

  • 2023 - now  Customer Service Manager @ Hoya Vision Care
  • 2017 - 2023 Corporate Customer Service Manager - Empire Today and Luna Flooring @ Empire Today
  • 2016 - 2016 Call Center Operations Manager (Customer Support, B2B Client Support, Process Improvement, Coach) @ Gerber National Claim Services
  • 2014 - 2015 Director of Customer Service (Call Center, Inbound and Outbound, Sales, Mentoring, Training) @ NuWave Now
  • 2009 - 2014 Call Center Director and Manager (Retail Manager, Consultant, Trainer, Technical, Inside Sales, WFM and WFO) @ Other World Computing
  • 2005 - 2009 Call Center and Account Team Manager( Manufacturing, B2B, Account Management, Customer Service) @ Fellowes Brands
  • 2004 - 2005 Driver Services and Customer Service Manager (Change Management, Quality Manager, Culture Team, Leader) @ Wheels, Inc.
  • 1989 - 2003 Customer Care Manager @ Verizon
  • 1989 - 1995 Customer Care Manager @ Ameritech Mobile Communications/ Ameritech Cellular/ GTE Wireless/ Verizon Wirel

Robert Boris Education

  • Harper College

    (Business, Psychology)

    1984 - 1986
  • Wheeling High School

    High School Diploma (General studies)

    1981 - 1983
  • Emilia Plater Polish School

    (General Polish Studies)

    1973 - 1983
  • St.Viator Catholic High School

    (General Studies)

    1979 - 1981
  • St. Alphonsus

    1972 - 1979

Robert Boris Skills

  • Account Management
  • Coaching
  • Crystal Reports
  • Customer Satisfaction
  • Call Center
  • Vendor Management
  • Workforce Management
  • Process Improvement
  • Customer Service
  • Customer Retention

Robert Boris Summary

Robert Boris, based in Chicago, IL, US, is currently a Customer Service Manager at Hoya Vision Care. Robert Boris brings experience from previous roles at Empire Today, Gerber National Claim Services, NuWave, LLC and Other World Computing. Robert Boris holds a 1984 - 1986 Harper College. With a robust skill set that includes Account Management, Coaching, Crystal Reports, Customer Satisfaction, Call Center and more. Robert Boris has 2 emails and 1 mobile phone numbers on RocketReach.

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