Robert Boris Email & Phone Number
Customer Service Manager @ Hoya Vision Care
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Robert Boris Location
- Chicago, IL, US
Robert Boris Work
- Customer Service Manager @ (December 2023 - Present)
- Corporate Customer Service Manager - Empire Today and Luna Flooring @ (April 2017 - October 2023)
- Call Center Operations Manager (Customer Support, B2B Client Support, Process Improvement, Coach) @ (January 2016 - October 2016)
- Director of Customer Service (Call Center, Inbound and Outbound, Sales, Mentoring, Training) @ (August 2014 - October 2015)
- Call Center Director and Manager (Retail Manager, Consultant, Trainer, Technical, Inside Sales, WFM and WFO) @ (April 2009 - August 2014)
- Call Center and Account Team Manager( Manufacturing, B2B, Account Management, Customer Service) @ (January 2005 - January 2009)
- Driver Services and Customer Service Manager (Change Management, Quality Manager, Culture Team, Leader) @ (April 2004 - July 2005)
- Customer Care Manager @ (January 1989 - January 2003)
- Customer Care Manager @ Ameritech Mobile Communications/ Ameritech Cellular/ GTE Wireless/ Verizon Wirel (January 1989 - January 1995)
Robert Boris Education
- Harper College
Business (Psychology)
1984-1986 - Wheeling High School
High School Diploma (General studies)
1981-1983 - Emilia Plater Polish School
General Polish Studies
1973-1983 - St.Viator Catholic High School
General Studies
1979-1981 - St. Alphonsus 1972-1979
Robert Boris Skills
- Account Management
- Coaching
- Crystal Reports
- Customer Satisfaction
- Call Center
- Vendor Management
- Workforce Management
- Process Improvement
- Customer Service
- Customer Retention
- Training
- Management
- Call Centers
- Technical Support
- Team Building
- Operations Management
- Customer Experience
- Team Leadership
- Troubleshooting
- Retail
- Project Management
- Product Marketing
- Outlook
- CRM
- Interviews
- Telecommunications
- Sales Operations
- Time Management
- Sales
- Performance Management
- Leadership
- B2B
- Networking
- Sales Management
- Hiring
- Recruiting
- New Business Development
- Employee Relations
- Selling
- Contact Centers
- Inventory Management
- Inbound Marketing
- E-commerce
- Product Management
- Sales Process
- Change Management
- Mobile Devices
- Solution Selling
- Wireless
- Executive Management
- Emotional Intelligence
- E Commerce
Robert Boris Summary
- Robert Boris, based in Chicago, IL, US, is currently a Customer Service Manager at Hoya Vision Care. Robert Boris brings experience from previous roles at Empire Today, Gerber National Claim Services, NuWave, LLC and Other World Computing. Robert Boris holds a 1984 - 1986 Business in Psychology @ Harper College. With a robust skill set that includes Account Management, Coaching, Crystal Reports, Customer Satisfaction, Call Center and more. Robert Boris has 2 emails and 2 mobile phone numbers on RocketReach.
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