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Robert Benoit Location
West Springfield, MA, US
Robert Benoit Work
Service Management Consultant @ (June 2019 - Present)
IT Help Desk Specialist @ (September 2008 - Present)
IT Computing Consultant @ (November 2015 - June 2019)
Customer Service Representative @ (March 2007 - September 2008)
Help Desk Support and Phone System Administrator @ Balise Motor Sales (January 2005 - January 2007)
Accounts Analyst @ (January 2004 - January 2007)
Robert Benoit Education
Champlain College
Bachelor's degree
2017-2020
Springfield Technical Community College
Associate's Degree
1996-2006
Champlain College
Bachelor of Science - BS
2023
Westfield State University 2012
Robert Benoit Skills
Active Directory
Analysis
Asset Disposal
Business Process Improvement
Call Centers
Customer Relations
Customer Service
Data Analysis
Data Entry
Databases
Disaster Recovery
Documentation
Help Desk Support
IT Asset Management
IT Management
ITIL
Management
Microsoft 365 Copilot
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Process Improvement
Production Support
SharePoint
Software Asset Management
Software Documentation
System Administration
System Deployment
Technical Support
Testing
Troubleshooting
Vendor Management
Visio
Windows
Windows 7
Windows Server
Windows XP
XP
Information Technology
Financial Services
Robert Benoit Summary
Robert Benoit, based in West Springfield, MA, US, is currently a Service Management Consultant at MassMutual Financial Group. Robert Benoit brings experience from previous roles at MassMutual Financial Group and Balise Motor Sales. Robert Benoit holds a 2017 - 2020 Bachelor's degree @ Champlain College. With a robust skill set that includes Active Directory, Analysis, Asset Disposal, Business Process Improvement, Call Centers and more. Robert Benoit has 3 emails and 2 mobile phone numbers on RocketReach.
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