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Robert Backes Location
Wisconsin, United States
Robert Backes Work
Lead Digital Product Manager @ (October 2025 - Present)
Financial Services Sales Director @ (October 2020 - April 2023)
Senior Vice President and Technology Development Area Manager @ (January 2011 - October 2020)
Technology Manager and Vice President @ (December 2003 - January 2011)
General Manager and Vice President @ (August 1995 - December 2003)
Robert Backes Education
Wisconsin School of Business
Bachelor of Business Administration (B.B.A.) (Management Information Systems and Marketing)
Robert Backes Skills
Analytical Skills
Analytics
Business Development
Business Strategy
Coaching
Communication
Contact Center Strategy
Contact Center as a Service (CCaaS)
Contact Centers
Contact Centre Technology
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Success
Digital Transformation
Financial Services
Integration
Interpersonal Skills
Leadership
Management
People Management
Program Management
Regulated Industry
Requirements Analysis
Sales
Sales Management
Strategic Consulting
Strategic Planning
Team Management
Technology Management
Telephony
Third-Party Vendor Management
Thought Leadership
Unified Communications
Vendor Management
Genesys
NICE Call Recording
Data Warehousing
Visio
Cisco Technologies
Call Centers
SDLC
Business Intelligence
Routing
Management Consulting
Workforce Management
Business Analysis
IVR
Enterprise Software
Development
Technology
Project Management
Technology Development
Robert Backes Summary
Robert Backes, based in Wisconsin, United States, is currently a Lead Digital Product Manager at Wells Fargo. Robert Backes brings experience from previous roles at Avaya, Wells Fargo and Greenbrier & Russel. Robert Backes holds a Bachelor of Business Administration (B.B.A.) in Management Information Systems and Marketing @ Wisconsin School of Business. With a robust skill set that includes Analytical Skills, Analytics, Business Development, Business Strategy, Coaching and more. Robert Backes has 3 emails and 3 mobile phone numbers on RocketReach.
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