Robert Alcala Location
Rancho Cucamonga, CA, US
Robert Alcala Work
- @ TTEC/The Toll Roads
- 2019 - now Director Of Operations @ The Toll Roads
- 2017 - 2019 Director, Treasury Operations Center @ AARP
- 2015 - 2017 Director-West Coast Operations @ Ansafone Contact Centers
- 2012 - 2015 Business Intelligence Workforce Manager @ Cisco
- 2011 - 2012 Workforce Planning Manager @ ADP
- 2007 - 2010 Manager, Content Review @ Myspace
- 2004 - 2007 Scheduling Manager @ Wells Fargo
- 1997 - 2004 Resource Manager @ Adelphia Communications
Robert Alcala Education
- University of Redlands
Master of Business Administration (MBA) (Finance)
2004 - 2006 - California State University, Fullerton
Bachelor's degree (Business/Corporate Communications)
1997 - 1999
Robert Alcala Skills
- Strategic Planning
- Scheduling Management
- CRM
- Forecasting
- Financial Reporting
- Financial Forecasting
- Virtualization
- DCR
- Contact Centers
- Staffing Models
Robert Alcala Summary
Robert Alcala, based in Rancho Cucamonga, CA, US, is currently a Director Of Operations at TTEC/The Toll Roads. Robert Alcala brings experience from previous roles at TTEC/The Toll Roads, AARP, Ansafone Contact Centers and Cisco. Robert Alcala holds a 2004 - 2006 Master of Business Administration (MBA) in Finance @ University of Redlands. With a robust skill set that includes Strategic Planning, Scheduling Management, CRM, Forecasting, Financial Reporting and more. Robert Alcala has 4 emails and 2 mobile phone numbers on RocketReach.
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Robert Alcala
Director Of Operations at TTEC/The Toll Roads
Rancho Cucamonga, CA, US45+ -
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Top The Toll Roads Employees
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Robert Alcala
Director Of Operations at The Toll Roads
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