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Rob Wilson Location
United Kingdom
Rob Wilson Work
Membership Director @ (June 2026 - Present)
Co-Founder and Associate @ (May 2024 - Present)
Director @ (September 2019 - Present)
Customer Service Director @ (September 2022 - March 2024)
Director Of Service Operations (UK and I) @ (January 2020 - May 2022)
Paternity Leave @ (May 2019 - December 2019)
Customer Experience Transformation Director, France @ (September 2016 - May 2019)
Group Systems Thinking Director @ (January 2014 - September 2016)
Global Head of Systems Thinking @ (July 2012 - December 2013)
Head of Retail Operations @ (December 2010 - July 2012)
Head of Sales and Service Operations Support @ (August 2008 - December 2010)
Head of Sales and Customer Service @ (December 2007 - August 2008)
Head of Business Development @ (November 2006 - December 2007)
Early Career - Claims and Operations Leadership @ (February 1996 - November 2006)
Rob Wilson Skills
Business Development
Business Planning
Business Process
Business Process Improvement
Business Relationship Management
Business Strategy
Business Transformation
Business Transformation Programmes
Call Center
Call Centers
Change Management
Claims Management
Coaching
Commercial Operation
Consulting
Contact Center Management
Continuous Improvement
Cost Reduction
Culture change
Culture Change
Customer Engagement
Customer Experience
Customer Insight
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Digital Transformation
Director level
Employee Engagement
Executive Management
Financial Services
General Management
Insurance
Interim Management
Key Performance Indicators
Leadership
Management
Operations Management
Performance Management
Problem Solving
Process Improvement
Program Management
Project Delivery
RPA
Relationship Management
Sales
Sales Operations
Service Operation
Stakeholder Management
Strategic Planning
Strategy
Systems Thinking
Team Building
Team Leadership
Team Management
Training
Office Operations
Customer Service Operations
Mergers and Acquisitions
Management Consulting
Due Diligence
Financial Modeling
Private Equity
Competitive Analysis
Entrepreneurship
Strategic Consulting
Financial Analysis
Mergers
Valuation
Analytics
Risk Management
Corporate Development
Acquisition Integration
Project Management
Procurement
Growth Strategies
Investments
Retail
Market Entry
FMCG
Supply Chain Optimization
Business Analysis
Customer Relationship Management
Facilitation
Rob Wilson Summary
Rob Wilson, based in United Kingdom, is currently a Co-Founder and Associate at Service Economics Ltd. Rob Wilson brings experience from previous roles at Norfolk Chambers of Commerce, Better Thinking, Hyperoptic and Marsh. With a robust skill set that includes Business Development, Business Planning, Business Process, Business Process Improvement, Business Relationship Management and more. Rob Wilson has 3 emails and 1 mobile phone numbers on RocketReach.
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