Customer Success Manager @ (February 2020 - January 2021)
Senior Project Manager @ (October 2015 - September 2016)
Engagement Manager @ (July 2013 - October 2015)
Senior Project Manager @ Aspect (January 1993 - June 2011)
Rob Tonks Education
Willington High School 1973-1976
Rob Tonks Skills
Contact Centers
IVR
CTI
Telecommunications
Call Centers
CRM
Call Center
ACD
IT Service Management
Avaya
Telephony
Professional Services
Outsourcing
Unified Communications
Service Delivery
VoIP
Customer Experience
Integration
Vendor Management
Service Management
SIP
Project Delivery
Managed Services
Sla
Cloud Computing
System Deployment
SaaS
Pre-sales
IP
Data Center
Workforce Management
Enterprise Software
Solution Architecture
Customer Relationship Management Crm
Microsoft Office
Voice Over Ip Voip
Customer Service
Microsoft Excel
Pre Sales
Business Analysis
Nonprofits
Project Planning
Voice Over Ip
Customer Relationship Management
Rob Tonks Summary
Rob Tonks, based in Newcastle upon Tyne, GB, is currently a Client Engagement Manager at Five9. Rob Tonks brings experience from previous roles at Five9, Interactive Intelligence and Aspect. Rob Tonks holds a 1973 - 1976 Willington High School. With a robust skill set that includes Contact Centers, IVR, CTI, Telecommunications, Call Centers and more. Rob Tonks has 1 emails on RocketReach.
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