Rob Stuart-Jack Email & Phone Number

Project Director, ‘Lothlorien’ @ Sunrise PACE

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Rob Stuart-Jack Location

London, GB

Rob Stuart-Jack Work

Project Director, ‘Lothlorien’ @ (June 2026 - Present)
Songwriter and Music Production and Digital content creation and blogger @ (January 2026 - Present)
Global Head of Account Operations @ (August 2024 - December 2025)
Director, Global International Customer Operations, Account and Channel Services, Global Operations @ (May 2022 - August 2024)
Group Head of Cross Border and Business Outcome Lead International Value Stream @ (December 2021 - May 2022)
Global Head of International and Cross Border (interim) @ (August 2021 - December 2021)
Guest Lecturer @ (September 2019 - September 2025)
Chair, Global Operations D and I culture committee @ HSBC Group (August 2023 - February 2025)
Global Head of Cross Border @ Group Wealth & Personal Banking, HSBC Group (November 2017 - December 2021)
Business Outcome Lead (Agile) International Customer Experience, WPB @ HSBC Group (October 2020 - September 2021)
Head of International and Cross Border, Retail Banking and Wealth Management @ HSBC Bank plc (September 2014 - June 2018)
Head of Retail Banking Proposition Development @ (August 2013 - September 2014)
Head of Personal Banking Propositions, Customer Value Management @ (June 2012 - August 2013)
Head of Insight and Customer Strategy @ HSBC Bank plc (April 2010 - July 2012)
Head, International and Future Value Segments, Customer Propositions @ HSBC Bank plc (January 2009 - April 2010)
Head, Money Segment @ HSBC Bank plc (April 2006 - December 2008)
Senior Banking Product and Proposition Manager @ HSBC Bank plc (September 2002 - August 2005)
Digital Strategy Design and Development Manager @ HSBC Bank plc (October 1996 - October 2001)

Rob Stuart-Jack Education

Kingston University
Chartered Institute of Bankers exams (Financial Services)
1990-1992
Kingston College
BTEC in Business & Finance (Business Studies)
1987-1989
Thamesmead, Shepperton, Surrey 1985

Rob Stuart-Jack Skills

Segmentation
Programme Management
Customer Value Management
Insight Generation
Innovation
Social Media
Corporate Social Responsibility
Digital Strategy
Mobile Strategy
Market Research
Consumer Insights
Market Insight
Project Planning
International Project Management
Creative Thinking
Product Development
Product Management
Team Leadership
Strategic Marketing
Mentoring
Strategic Planning Facilitation
Development Of Teams
Customer Insight
Customer Value
Idea Generation
P&L Ownership
Marketing Strategy
Program Management
Proposition Design
Proposition Development
Product Design
Strategic Planning
Team Building
Management
Leadership
Customer Experience
Banking
Retail Banking
CRM
Stakeholder Management
Change Management
Customer Retention
Analytics
Customer Acquisition
Credit Cards
Customer Satisfaction
Business Strategy
Portfolio Management
Business Transformation
Wealth Management

Rob Stuart-Jack Summary

Rob Stuart-Jack, based in London, GB, is currently a Project Director, ‘Lothlorien’ at Independent. Rob Stuart-Jack brings experience from previous roles at Independent and HSBC. Rob Stuart-Jack holds a 1990 - 1992 Chartered Institute of Bankers exams in Financial Services @ Kingston University. With a robust skill set that includes Segmentation, Programme Management, Customer Value Management, Insight Generation, Innovation and more. Rob Stuart-Jack has 4 emails and 1 mobile phone numbers on RocketReach.