Rob Simpson Email
Senior Operations Manager, Adviser and Client Services @ MLC Expand
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Rob Simpson Location
- Melbourne, VIC, AU
Rob Simpson Work
- Senior Operations Manager, Adviser and Client Services @ (March 2026 - Present)
- Manager Member Contact Centre @ (January 2024 - March 2026)
- Senior Operations Manager @ (February 2023 - November 2023)
- Manager @ (June 2021 - February 2023)
- Broker Total Loss Claims Team Manager @ (May 2020 - June 2021)
- Team Manager Inbound Service Centre @ (June 2019 - May 2020)
- Service Support Manager - Retail Operations @ (July 2018 - June 2019)
- Manager Business Super, Investment and Mature Products Contact Centre @ (April 2015 - July 2018)
- Wealth Protection Team Leader @ (October 2014 - April 2015)
- Quality Analyst @ (February 2013 - October 2014)
- General advice retention consultant @ (September 2012 - February 2013)
- Client Services Consultant @ (May 2011 - September 2012)
Rob Simpson Education
- Melbourne Business School
(Managing and leading change)
2022-2022 - Victoria University
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2016-2018 - Edinburgh Business School, Heriot-Watt University
Post graduate certificate in business administration (Business Administration and Management, General)
2013-2016 - Mentor Education
RG146 Tier 1 compliance (Finance, General)
2012-2012 - Buckinghamshire New University
Ba (Hons) English & media studies (English literature, media studies)
1999-2002 - Buckinghamshire New University
Bachelor of Arts (English Literature (British and Commonwealth))
Rob Simpson Skills
- Six Sigma
- Process Improvement
- Call Centers
- Stakeholder Engagement
- Insurance
- Customer Service
- Event Management
- Financial Services
- Complaints
- Customer Support
- Customer Satisfaction
- Team Management
- Superannuation
- Microsoft Word
- Microsoft Excel
- Supervision
- Managing Deadlines
- Finance
- Relationship Management
- Business Analysis
- Marketing
- Social Media
- Management
- Strategic Planning
- Contact Centers
- Investments
- Team Leadership
- Strategy
- Leadership
- Continuous Improvement
Rob Simpson Summary
- Rob Simpson, based in Melbourne, VIC, AU, is currently a Senior Operations Manager, Adviser and Client Services at MLC Expand. Rob Simpson brings experience from previous roles at TelstraSuper, Aware Super and Allianz Australia. Rob Simpson holds a 2022 - 2022 Melbourne Business School. With a robust skill set that includes Six Sigma, Process Improvement, Call Centers, Stakeholder Engagement, Insurance and more. Rob Simpson has 1 emails on RocketReach.
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