Rob Sekula Email & Phone Number
Senior Manager, Customer Service Operations at UCare @ UCare
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Rob Sekula Location
- Minneapolis, MN, US
Rob Sekula Work
- 2020 -now Senior Manager, Customer Service Operations at UCare @
- 2017 -now Business Analyst - Workforce Management and Reporting @
- 2012 -2017 Call Center Analyst 2 @
- 2010 -2012 Manager, Commercial Service Operations @
- 2008 -2010 Technical Analyst I @
- 2006 -2008 Supervisor of Customer Service @
- 2005 -2006 Superintendent @
- 2004 -2005 Lead Supervisor @
Rob Sekula Education
- North Hennepin Community College
Associate's Degree (Business Management)
2004-2005
Rob Sekula Skills
- Data Analysis
- Call Centers
- Microsoft Excel
- Training
- Healthcare
- Outlook
- Forecasting
- Time Management
- Health Insurance
- Change Management
- Contact Center Management
- Customer Satisfaction
- Management
- Leadership
- Team Building
- Customer Service
- Public Speaking
- Cross Functional Team Leadership
- Coaching
- Project Management
- Real Time Monitoring
- Vendor Management
- HIPAA
- Contact Center Optimization
- Budgets
- Strategic Planning
- Employee Benefits
- Process Improvement
- Analysis
- Insurance
- Construction Management
- Workforce Management
- Software Documentation
- Business Analysis
Rob Sekula Summary
- Rob Sekula, based in Minneapolis, MN, US, is currently a Senior Manager, Customer Service Operations at UCare at UCare. Rob Sekula brings experience from previous roles at UCare and Medica. Rob Sekula holds a 2004 - 2005 Associate's Degree in Business Management @ North Hennepin Community College. With a robust skill set that includes Data Analysis, Call Centers, Microsoft Excel, Training, Healthcare and more. Rob Sekula has 1 emails and 1 mobile phone numbers on RocketReach.
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Rob Sekula
Senior Manager, Customer Service Operations at UCare
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