Rob Sekula Email & Phone Number
Senior Manager, Customer Service Operations at UCare @ UCare
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Rob Sekula Location
- Minneapolis, MN, US
Rob Sekula Work
- Senior Manager, Customer Service Operations at UCare @ (December 2020 - Present)
- Business Analyst - Workforce Management and Reporting @ (August 2017 - Present)
- Call Center Analyst 2 @ (June 2012 - July 2017)
- Manager, Commercial Service Operations @ (September 2010 - June 2012)
- Technical Analyst I @ (July 2008 - September 2010)
- Supervisor of Customer Service @ (July 2006 - July 2008)
- Superintendent @ (April 2005 - July 2006)
- Lead Supervisor @ (September 2004 - April 2005)
Rob Sekula Education
- North Hennepin Community College
Associate's Degree (Business Management)
2004-2005
Rob Sekula Skills
- Data Analysis
- Call Centers
- Microsoft Excel
- Training
- Healthcare
- Outlook
- Forecasting
- Time Management
- Health Insurance
- Change Management
- Contact Center Management
- Customer Satisfaction
- Management
- Leadership
- Team Building
- Customer Service
- Public Speaking
- Cross Functional Team Leadership
- Coaching
- Project Management
- Real Time Monitoring
- Vendor Management
- HIPAA
- Contact Center Optimization
- Budgets
- Strategic Planning
- Employee Benefits
- Process Improvement
- Analysis
- Insurance
- Construction Management
- Workforce Management
- Software Documentation
- Business Analysis
Rob Sekula Summary
- Rob Sekula, based in Minneapolis, MN, US, is currently a Senior Manager, Customer Service Operations at UCare at UCare. Rob Sekula brings experience from previous roles at UCare and Medica. Rob Sekula holds a 2004 - 2005 Associate's Degree in Business Management @ North Hennepin Community College. With a robust skill set that includes Data Analysis, Call Centers, Microsoft Excel, Training, Healthcare and more. Rob Sekula has 1 emails and 1 mobile phone numbers on RocketReach.
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Rob Sekula
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