Rob Roop Email & Phone Number
EMEA Salesforce Alliance Driver @ PwC
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Rob Roop Location
- Bavaria, Germany
Rob Roop Work
- EMEA Salesforce Alliance Driver @ (January 2025 - Present)
- VP EMEA Customer and Partner Success @ (July 2023 - October 2024)
- EMEA and LATAM Director- Partner Industry Evangelists @ (April 2021 - June 2023)
- EMEA and LATAM Director- Clouds and Industries Partner Alliances @ (June 2018 - March 2021)
- EMEA Director- Sales and Service Cloud Alliances @ (November 2016 - June 2018)
- Principal Solution Engineer- Service Cloud Specialist @ (July 2012 - November 2016)
- Senior Principal Consultant @ (April 2006 - July 2012)
- National Leader Customer Operations @ (March 2004 - December 2005)
- Senior Business Analyst @ (November 2001 - October 2003)
- Call Center Practice Senior Consultant @ (November 2000 - October 2001)
- Vice President of Customer Service @ (January 1999 - October 2000)
- Director of Workforce Administration @ (December 1997 - December 1998)
- Workforce Planning, Reporting and Labor Relations @ (January 1996 - January 1998)
- Performance Engineering Analyst @ (July 1993 - November 1995)
- Whitewater Raft Guide @ North American River Runners (January 1989 - January 1995)
Rob Roop Education
- University of Miami
MBA (International Business)
2002-2003 - Radford University
Bachelor's Degree (International Economics)
1990-1993
Rob Roop Skills
- Solution Selling
- Strategic Partnerships
- Partner Relationship Management
- Sales
- Call Centers
- CRM
- Management
- Process Improvement
- Project Management
- Workforce Management
- Customer Service
- Leadership
- SaaS
- Customer Experience
- Strategy
- Business Development
- Business Analysis
- Cross-functional Team Leadership
- Customer Satisfaction
- Project Planning
- Cloud Computing
- Consulting
- Performance Management
- Business Process
- Telecommunications
- Budgets
- Customer Relationship Management (CRM)
- Strategic Planning
- Management Consulting
- Forecasting
- Customer Retention
- Software as a Service (SaaS)
- Quality Assurance
- Business Process Improvement
- Call Center
- Analytics
- Program Management
- Salesforce.com
- Outsourcing
- Integration
- Business Analytics
- Analysis
- SDLC
- Workforce Administration
- Performance Analysis
- Planning
- Budgeting
- Scheduling
- Spanish
- PCI DSS
- HIPAA
- FISMA
- Salesforce.com Administration
- Salesforce.com Development
- Call Recording
- Staff Mentoring
- Call Center Development
- Public Speaking
- Cloud
- Software as a Service Saas
- Cross Functional Team Leadership
- Microsoft Office
- Call Routing
- Software as a Service
Rob Roop Summary
- Rob Roop, based in Bavaria, Germany, is currently a EMEA Salesforce Alliance Driver at PwC. Rob Roop brings experience from previous roles at 1440 and Salesforce. Rob Roop holds a 2002 - 2003 MBA in International Business @ University of Miami. With a robust skill set that includes Solution Selling, Strategic Partnerships, Partner Relationship Management, Sales, Call Centers and more. Rob Roop has 5 emails and 1 mobile phone numbers on RocketReach.
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