2010 -2012 Customer Telephony Support Manager and Team Lead @
2009 -2010 Senior Genesys Support Engineer @
1999 -2009 Developer and Support Engineer @
Rob Quigley Skills
Genesys
ILM
PRINCE2
ASP
Visual Basic
PHP
ITIL v3 Foundations Certified
Problem Solving
Vendor Management
Change Management
Telephony Support
Contract Negotiation
Business Analysis
CTI
Call Centers
Contact Centers
ITIL
IVR
Management
Service Delivery
Stakeholder Management
Telecommunications
IT Operations Management
Windows
IT contract negotiation
IT Management
IT Infrastructure Operations
Rob Quigley Summary
Rob Quigley, based in Edinburgh, Scotland, GB, is currently a ITOM Operations Lead at aberdeen. Rob Quigley brings experience from previous roles at Sapphire, SoConnect Ltd and Q3 Services. With a robust skill set that includes Genesys, ILM, PRINCE2, ASP, Visual Basic and more. Rob Quigley has 2 emails and 1 mobile phone numbers on RocketReach.
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