Rob Pitcher Email
Head of Pay As You Go (PAYG) Scheme Design - Fares, Ticketing, and Retail @ Great British Railways Transition Team (GBRTT)
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Rob Pitcher Location
- United Kingdom
Rob Pitcher Work
- 2025 -now Head of Pay As You Go (PAYG) Scheme Design - Fares, Ticketing, and Retail @
- 2023 -2025 Experience Design Lead - Fares, Ticketing, an Retail @
- 2021 -2023 Global Customer Experience Design Lead @
- 2020 -2021 Digital Operations Development Manager @
- 2015 -2020 Transformation Delivery Manager @
- 2013 -2015 Customer Experience Proposition Manager @
- 2013 -2013 Quality Case Manager @
- 2006 -2013 Customer Service Manager @
Rob Pitcher Education
- Hertswood School
Rob Pitcher Skills
- Customer Experience
- Experience Design
- Proposition Development
- Service Design
- Innovation Development
- Customer Service
- Customer Acquisition
- Customer Engagement
- Customer Experience Design
- Customer Journey Mapping
- Stakeholder Management
- Stakeholder Engagement
- Stakeholder Workshops
- Colleague Development
- Colleague Engagement
- Launch Experience
- Launch Events
- Project Management
- Training & Development
- Performance Management
- Process Improvement
- Service Delivery
- Management
- Retail
- Time Management
- Customer Satisfaction
- Team Leadership
- Microsoft Office
- Teamwork
- Retail Sales
- Microsoft Word
- Coaching
- PowerPoint
- Microsoft Excel
- Lync
- Outlook
- Office 365
- Team Building
- Team Management
- Store Operations
- Training
- Training and Development
Rob Pitcher Summary
- Rob Pitcher, based in United Kingdom, is currently a Head of Pay As You Go (PAYG) Scheme Design - Fares, Ticketing, and Retail at Great British Railways Transition Team (GBRTT). Rob Pitcher brings experience from previous roles at Great British Railways Transition Team (GBRTT), Vodafone Business and Sainsbury's. Rob Pitcher holds a Hertswood School. With a robust skill set that includes Customer Experience, Experience Design, Proposition Development, Service Design, Innovation Development and more. Rob Pitcher has 3 emails on RocketReach.
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Top Great British Railways Transition Team (GBRTT) Employees
Martin Prior
Head of Revenue Analysis and Reporting
Rickmansworth, GB
Declan Whelan
Director, Fares Strategy
United Kingdom
Thomas Lynch
Head of Digital Products
London, GB
Claire Cardosi
Experience Design and Digital Director
United Kingdom
Richard Taylor
Strategy Delivery Director
Saffron Walden, GB
Usman Barki
Product Manager
Brighton, GB
Lucy Dean
Station Retail Modernisation Director
United Kingdom
Rebecca Cunningham
Head of Commercial Change
London, GB
Mary McIpd
Head of GBR Design
London, GB
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