If you need more lookups,
subscriptions start at $34 USD/month.
Rob Norris Location
Maryville, TN, US
Rob Norris Work
2026 -now Director, Solutions Delivery @
2024 -2025 Information Technology Operations Manager @ South College
2024 -2024 Sr. Business Process Consultant @
2022 -2023 Practice Director - ITSM and CSM and FSM @
2021 -2022 Sr Director of Professional Services - Service Management and Customer Success @
2019 -2022 Sr Business Process Consultant - ITSM and HAM and SAM and SaaS and OCM and CIM @
2017 -2019 Founder @
2015 -2017 Manager, IT Client Services @
2005 -2015 IT Service Desk Manager - ITIL Process Leadership @
2002 -2005 Director of IT Support and Training @ Direct Integration Specialists
2001 -2002 Training Director, Med-PC Division @ Direct Integration Specialists
2001 -2001 Business Consultant @ Direct Integration Specialists
Rob Norris Education
Middle Tennessee State University
Masters (Beta Gamma Sigma Business Honor Society)
The University of Texas at Austin
Postgraduate Program (Artificial Intelligence and Machine Learning)
University of Tennessee, Knoxville
Bachelors (Psychology)
Rob Norris Skills
Problem Solving
Customer Service Operations
Stakeholder Management
Business Process
Client Services
Contact Centers
Customer Success
Continuous Improvement
ITIL
IT Service Management
Process Improvement
Information Technology
Change Management
Troubleshooting
Service Desk
Project Management
Program Management
Technical Support
IT Management
Business Process Improvement
Customer Relationship Management (CRM)
Strategic Planning
Consulting
Service Delivery
Start-ups
Account Management
Customer Experience
Process Management
Business Process Management
Business Process Design
Process Optimization
Management
Customer Service
Training
Leadership
Team Building
Team Leadership
Communication
Customer Support
ITIL Process Implementation
Business Communications
Digital Transformation
Process Design
IT Consulting
Healthcare Information Technology
PowerPoint
Software Documentation
Coaching
BMC Remedy
Sales
Healthcare
Customer Relationship Management Crm
Start Ups
Incident Management
Neuro Linguistic Programming Nlp
Vendor Management
Digital Marketing
Change Project Management
Healthcare Information Technology Hit
Microsoft Office
Employee Training
Knowledge Management
Healthcare Management
Healthcare Consulting
Customer Relationship Management
Neuro Linguistic Programming
Rob Norris Summary
Rob Norris, based in Maryville, TN, US, is currently a Director, Solutions Delivery at TeamHealth. Rob Norris brings experience from previous roles at South College, CDW and ITS Partners. Rob Norris holds a Masters in Beta Gamma Sigma Business Honor Society @ Middle Tennessee State University. With a robust skill set that includes Problem Solving, Customer Service Operations, Stakeholder Management, Business Process, Client Services and more. Rob Norris has 1 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Rob Norris?
Find contact details for 700 million professionals.