Rob Norris Location
Knoxville, TN, US
Rob Norris Work
- 2026 - now Director, Solutions Delivery @ TeamHealth
- 2024 - 2025 Information Technology Operations Manager @ South College
- 2024 - 2024 Sr. Business Process Consultant @ CDW
- 2022 - 2023 Practice Director - ITSM and CSM and FSM @ ITS Partners
- 2021 - 2022 Sr Director of Professional Services - Service Management and Customer Success @ ITS Partners
- 2019 - 2022 Sr Business Process Consultant - ITSM and HAM and SAM and SaaS and OCM and CIM @ ITS Partners
- 2017 - 2019 Founder @ Sirron Design LLC
- 2015 - 2017 Manager, IT Client Services @ Dixon Hughes Goodman LLP
- 2005 - 2015 IT Service Desk Manager - ITIL Process Leadership @ TeamHealth
- 2002 - 2005 Director of IT Support and Training @ Direct Integration Specialists
Rob Norris Education
- Middle Tennessee State University
Masters (Business Education, Specializing in Corporate Training)
- The University of Texas at Austin
Postgraduate Program (Artificial Intelligence and Machine Learning)
- University of Tennessee, Knoxville
Bachelors (Psychology)
Rob Norris Skills
- Problem Solving
- Customer Service Operations
- Stakeholder Management
- Business Process
- Client Services
- Contact Centers
- Customer Success
- Continuous Improvement
- ITIL
- IT Service Management
Rob Norris Summary
Rob Norris, based in Knoxville, TN, US, is currently a Director, Solutions Delivery at TeamHealth. Rob Norris brings experience from previous roles at South College, CDW and ITS Partners. Rob Norris holds a Masters in Business Education, Specializing in Corporate Training @ Middle Tennessee State University. With a robust skill set that includes Problem Solving, Customer Service Operations, Stakeholder Management, Business Process, Client Services and more. Rob Norris has 1 emails and 1 mobile phone numbers on RocketReach.
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