Rob Norris Email & Phone Number
Director, Solutions Delivery @ TeamHealth
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Rob Norris Location
- Knoxville, TN, US
Rob Norris Work
- 2026 -now Director, Solutions Delivery @
- 2024 -2025 Information Technology Operations Manager @ South College
- 2024 -2024 Sr. Business Process Consultant @
- 2022 -2023 Practice Director - ITSM and CSM and FSM @
- 2021 -2022 Sr Director of Professional Services - Service Management and Customer Success @
- 2019 -2022 Sr Business Process Consultant - ITSM and HAM and SAM and SaaS and OCM and CIM @
- 2017 -2019 Founder @
- 2015 -2017 Manager, IT Client Services @
- 2005 -2015 IT Service Desk Manager - ITIL Process Leadership @
- 2002 -2005 Director of IT Support and Training @ Direct Integration Specialists
- 2001 -2002 Training Director, Med-PC Division @ Direct Integration Specialists
- 2001 -2001 Business Consultant @ Direct Integration Specialists
Rob Norris Education
- Middle Tennessee State University
Masters (Business Education, Specializing in Corporate Training)
- The University of Texas at Austin
Postgraduate Program (Artificial Intelligence and Machine Learning)
- University of Tennessee, Knoxville
Bachelors (Psychology)
Rob Norris Skills
- Problem Solving
- Customer Service Operations
- Stakeholder Management
- Business Process
- Client Services
- Contact Centers
- Customer Success
- Continuous Improvement
- ITIL
- IT Service Management
- Process Improvement
- Information Technology
- Change Management
- Troubleshooting
- Service Desk
- Project Management
- Program Management
- Technical Support
- IT Management
- Business Process Improvement
- Customer Relationship Management (CRM)
- Strategic Planning
- Consulting
- Service Delivery
- Start-ups
- Account Management
- Customer Experience
- Process Management
- Business Process Management
- Business Process Design
- Process Optimization
- Management
- Customer Service
- Training
- Leadership
- Team Building
- Team Leadership
- Communication
- Customer Support
- ITIL Process Implementation
- Business Communications
- Digital Transformation
- Process Design
- IT Consulting
- Healthcare Information Technology
- PowerPoint
- Software Documentation
- Coaching
- BMC Remedy
- Sales
- Healthcare
- Customer Relationship Management Crm
- Start Ups
- Incident Management
- Neuro Linguistic Programming Nlp
- Vendor Management
- Digital Marketing
- Change Project Management
- Healthcare Information Technology Hit
- Microsoft Office
- Employee Training
- Knowledge Management
- Healthcare Management
- Healthcare Consulting
- Customer Relationship Management
- Neuro Linguistic Programming
Rob Norris Summary
- Rob Norris, based in Knoxville, TN, US, is currently a Director, Solutions Delivery at TeamHealth. Rob Norris brings experience from previous roles at South College, CDW and ITS Partners. Rob Norris holds a Masters in Business Education, Specializing in Corporate Training @ Middle Tennessee State University. With a robust skill set that includes Problem Solving, Customer Service Operations, Stakeholder Management, Business Process, Client Services and more. Rob Norris has 1 emails and 4 mobile phone numbers on RocketReach.
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