Rob Morrison Email & Phone Number

Head of Customer Success @ Hermetic AI

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Rob Morrison Location

Atlanta, GA, US

Rob Morrison Work

Head of Customer Success @ (August 2026 - Present)
Author @ Self-employed (March 2026 - Present)
Strategic Advisor, Customer Success and Growth @ (February 2026 - Present)
Strategic Advisor @ (January 2026 - Present)
Vice President, Customer Success @ (April 2026 - August 2026)
Vice President, Digital Customer Success @ (June 2024 - February 2026)
Vice President, Training and Enablement @ (October 2022 - July 2024)
Global Head, Education and Training @ (February 2020 - September 2022)
Head of Asia-Pacific Operations @ (November 2020 - December 2021)
Director, Training and Consulting @ (January 2017 - February 2020)
Manager, Customer Success @ (January 2016 - January 2017)
Manager, HRM Solutions @ (January 2013 - January 2016)
Business Consultant and Training Specialist @ (January 2007 - January 2013)
Various Management Roles @ (May 2002 - January 2007)
Front Desk Supervisor @ (January 2000 - April 2002)
Hotel PMS Implementation Specialist @ (January 1999 - December 1999)
Corporate Management Trainee @ (January 1998 - January 1999)

Rob Morrison Education

Griffith University
Bachelor (Hotel Management, majoring in Human Resources & Japanese)
1994-1997

Rob Morrison Skills

AI-Driven Enablement
Account Expansion
Agile Methodologies
Agile Project Management
Artificial Intelligence (AI)
Business Development
Business Strategy
Change Management
Coaching & Mentoring
Communication
Computer Software Training
Consulting
Cross-team Collaboration
Curriculum
Curriculum Development
Customer Adoption
Customer Communication
Customer Engagement
Customer Experience
Customer Journey Strategy
Customer Product Training
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Success
Digital Customer Success
Digital Learning
Diversity & Inclusion
Dual Citizenship
Educational Materials Development
Employee Engagement
Enablement
Event Management
Executive Leadership
Executive-level Communication
External Communications
Field Enablement
Gainsight
Go-to-Market Strategy
Hospitality Industry
Hospitality Management
Instructional Design
Instructor-led Training
Large Programs
Leadership
Leadership Development
Learning Management Systems
Management
Management Consulting
Mergers & Acquisitions (M&A)
Needs Assessment
Onboarding
P&L Management
Pendo
Presentations
Product Training
Product-Led Growth
Professional Services Management
Project Management
Recruiting
Renewals
Revenue Analysis
Sales
Salesforce.com
Salesforce.com Consulting
Scaled Agile Framework
Scaled Customer Success
Software as a Service (SaaS)
Strategic Leadership
Strategic Planning
Synthesia
Technical Leadership
Training
Trello
Yield Management
Salesforce.com Administration
Salesforce Training
CRM
Delphi.fdc
Delphi
Hotels
Hospitality
Resorts
Hands-on Training
Hotel Management
Front Office
Catering
Sales Management
Property Management Systems
Integration
New Business Development
Meeting Planning
Customer Service
Tourism
Diagrams
Crystal Reports
Force.com
Sales Manager
Hands on Training
Convention Services
Services
Microsoft Excel
Research
Creative Solutions
Customer Relationship Management Crm
Customer Relationship Management

Rob Morrison Summary

Rob Morrison, based in Atlanta, GA, US, is currently a Head of Customer Success at Hermetic AI. Rob Morrison brings experience from previous roles at Self-employed, Amplified Growth Advisory, Onboardly - B2B SaaS Customer Onboarding and Uniguest. Rob Morrison holds a 1994 - 1997 Bachelor in Hotel Management, majoring in Human Resources & Japanese @ Griffith University. With a robust skill set that includes AI-Driven Enablement, Account Expansion, Agile Methodologies, Agile Project Management, Artificial Intelligence (AI) and more. Rob Morrison has 1 emails and 2 mobile phone numbers on RocketReach.