2012 -2012 Service Delivery Manager, Consumer Services @
2001 -2012 Sr. Global Call Center Operations Manager @
1998 -2001 Area Coordinator @
Rob Mitchell Education
University of Arizona
(Project Management for Professionals)
2008-2008
University of Phoenix
MBA (Technological Management)
2003-2005
State University of New York at Oswego
Bachelor of Science (BS) (Zoology/Animal Biology)
1994-1996
Rob Mitchell Skills
Teamwork
Risk Management
Process Improvement
Program Management
Leadership
Customer Satisfaction
Project Management
Customer Experience
Analysis
Team Leadership
Performance Management
Project Planning
Quality Assurance
Product Management
CRM
Outsourcing
Call Center
Vendor Management
Team Building
Strategic Planning
Cross-functional Team Leadership
Workforce Management
Team Management
Technical Support
E-commerce
Business Analysis
Collaboration
Time Management
Microsoft Office
Technology Management
Executive Support
Call Centers
Customer Retention
Business Process Improvement
Artificial Intelligence for Business
Technical Project Management
Diversity, Equity, Inclusion and Belonging (DEIB)
Microsoft Project
Change Management
Software Development Life Cycle (SDLC)
Jira
Software Project Management
DevOps
Rob Mitchell Summary
Rob Mitchell, based in Tucson, AZ, US, is currently a IT Project Manager IV at The University of Arizona Global Campus. Rob Mitchell brings experience from previous roles at AnewHealth, Intuit and LivingSocial. Rob Mitchell holds a 2008 - 2008 University of Arizona. With a robust skill set that includes Teamwork, Risk Management, Process Improvement, Program Management, Leadership and more. Rob Mitchell has 2 emails and 2 mobile phone numbers on RocketReach.
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