2024 -2025 Process Design Lead - Digital Insurer Project @
2014 -now Sessional Academic @
2025 -now Process Design Lead - AI Safety - Claims and Customer Service Transformation Project @
2017 -2024 Manager, Product Solutions @
2015 -2017 Senior Advisor and Business Process Engineer @
2013 -2015 Business Process Analyst @
2008 -2012 IT Systems Analyst and Project Lead @
2004 -2008 Systems Administrator @
Rob McMullen Education
Queensland University of Technology
Master's degree (Business Process Management)
2012-2013
Griffith University
Bachelor (Information Technology)
2007-2008
Seneca Polytechnic
Diploma (Computer Programming)
2002-2004
Rob McMullen Skills
Business Analysis
Business Process Management
Project Management
BPMN
Process Improvement
IT Service Management
Project Planning
CRM
Change Management
Business Process Improvement
ITIL
SQL
ERP
Databases
Telecommunications
Leadership
Cloud Computing
ARIS
Business Process
Customer Relationship Management (CRM)
Integration
Customer Relationship Management Crm
Infrastructure
Microsoft Excel
Higher Education
Teaching
Public Speaking
Compliance
Planning
Microsoft Office
Customer Relationship Management
Rob McMullen Summary
Rob McMullen, based in Brisbane, QLD, AU, is currently a Sessional Academic at QUT (Queensland University of Technology). Rob McMullen brings experience from previous roles at Suncorp Group. Rob McMullen holds a 2012 - 2013 Master's degree in Business Process Management @ Queensland University of Technology. With a robust skill set that includes Business Analysis, Business Process Management, Project Management, BPMN, Process Improvement and more. Rob McMullen has 3 emails and 1 mobile phone numbers on RocketReach.
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