Rob Mannion Email
Customer Support Manager EMEA and SPALAT (L1 and L2) @ Enghouse Interactive
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Rob Mannion Location
- Durham, GB
Rob Mannion Work
- 2025 -now Customer Support Manager EMEA and SPALAT (L1 and L2) @
- 2021 -2025 Technical Support Manager @
- 2010 -2025 Technical Delivery Manager @
- 2007 -2010 Customer Support and Implementation Team Leader @
- 2000 -2007 Senior Customer Services Engineer @
- 1995 -2000 Call Centre Infrastructure @ London Electricity Doxford
Rob Mannion Education
- Newcastle College
Rob Mannion Skills
- IVR
- VoIP
- Contact Centers
- CTI
- Telecommunications
- Telephony
- Call Logging
- Call Centers
- Troubleshooting
- Unified Communications
- Technical Support
- SIP
- Cisco Technologies
- Managed Services
- Avaya
- IP
- ACD
- Management
- Microsoft Exchange
- Integration
- WAN
- Project Management
- Networking
- Call Center
- Vendor Management
- Cloud Computing
- Workforce Management
- Pre-sales
- Speech Recognition
- Cisco Call Manager
- Service Delivery
- System Deployment
- Professional Services
- Data Center
- TCP/IP
- SaaS
- LAN-WAN
- Hardware
- Network Design
- Wireless
- Enterprise Software
- Solution Architecture
- Disaster Recovery
- Genesys
- ITIL
- Switches
- ISDN
- Pre Sales
- Lan Wan
Rob Mannion Summary
- Rob Mannion, based in Durham, GB, is currently a Customer Support Manager EMEA and SPALAT (L1 and L2) at Enghouse Interactive. Rob Mannion brings experience from previous roles at Enghouse Interactive. Rob Mannion holds a Newcastle College. With a robust skill set that includes IVR, VoIP, Contact Centers, CTI, Telecommunications and more. Rob Mannion has 1 emails on RocketReach.
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