Rob Mannion Email
Customer Support Manager EMEA and SPALAT (L1 and L2) @ Enghouse Interactive
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Rob Mannion Location
- Durham, GB
Rob Mannion Work
- Customer Support Manager EMEA and SPALAT (L1 and L2) @ (December 2025 - Present)
- Technical Support Manager @ (February 2021 - December 2025)
- Technical Delivery Manager @ (November 2010 - December 2025)
- Customer Support and Implementation Team Leader @ (November 2007 - November 2010)
- Senior Customer Services Engineer @ (July 2000 - November 2007)
- Call Centre Infrastructure @ London Electricity Doxford (January 1995 - January 2000)
Rob Mannion Education
- Newcastle College
Rob Mannion Skills
- IVR
- VoIP
- Contact Centers
- CTI
- Telecommunications
- Telephony
- Call Logging
- Call Centers
- Troubleshooting
- Unified Communications
- Technical Support
- SIP
- Cisco Technologies
- Managed Services
- Avaya
- IP
- ACD
- Management
- Microsoft Exchange
- Integration
- WAN
- Project Management
- Networking
- Call Center
- Vendor Management
- Cloud Computing
- Workforce Management
- Pre-sales
- Speech Recognition
- Cisco Call Manager
- Service Delivery
- System Deployment
- Professional Services
- Data Center
- TCP/IP
- SaaS
- LAN-WAN
- Hardware
- Network Design
- Wireless
- Enterprise Software
- Solution Architecture
- Disaster Recovery
- Genesys
- ITIL
- Switches
- ISDN
- Pre Sales
- Lan Wan
Rob Mannion Summary
- Rob Mannion, based in Durham, GB, is currently a Customer Support Manager EMEA and SPALAT (L1 and L2) at Enghouse Interactive. Rob Mannion brings experience from previous roles at Enghouse Interactive and Syntellect. Rob Mannion holds a Newcastle College. With a robust skill set that includes IVR, VoIP, Contact Centers, CTI, Telecommunications and more. Rob Mannion has 1 emails on RocketReach.
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