2018 -
2020 Director of Customer Support, Billing and Operations, Global @
2017 -
2018 Director of Customer Success and Operations, Global @
2016 -
2017 Manager of Customer Success @
2014 -
2016 Manager of Customer Success and Onboarding Operations @
2009 -
2013 Director of Business Development and Operations @
Rob Llewellyn Education
Upper Iowa University
Bachelor of Business Administration (Marketing, Management)
Rob Llewellyn Skills
P&L Management
Succession Planning
Performance Management
Strategic Planning
Operations Management
Team Building
Change Management
Business Development
Business Process Improvement
Customer Relationship Management (CRM)
Account Management
Project Management
Sales
Program Management
Strategy
Marketing
Social Media
Customer Success
Start-ups
Integration
Consulting
Customer Experience
Technical Support
Vendor Management
Business Analysis
Business Process Outsourcing (BPO)
Customer Retention
Data Analysis
Enterprise Software
Software as a Service (SaaS)
Salesforce.com
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Team Leadership
Customer Service
Training
Business Relationship Management
Management
Leadership
Cross-functional Team Leadership
Customer Support
Coaching
Process Improvement
Client Retention Programs
Contact Center Operations
Growth Strategies
Diversity
Rob Llewellyn Summary
Rob Llewellyn, based in Denver, CO, US, is currently a Head of Customer Support at ShopView. Rob Llewellyn brings experience from previous roles at Mammut Sports Group AG, Loop, Skupos Inc. and Humanity. Rob Llewellyn holds a Bachelor of Business Administration in Marketing, Management @ Upper Iowa University. With a robust skill set that includes P&L Management, Succession Planning, Performance Management, Strategic Planning, Operations Management and more. Rob Llewellyn has 4 emails and 1 mobile phone numbers on RocketReach.
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