Director Customer Experience @ (April 2023 - April 2025)
Senior Director Customer Experience @ (August 2020 - November 2022)
Director of Customer Support, Billing and Operations, Global @ (April 2018 - March 2020)
Director of Customer Success and Operations, Global @ (November 2017 - April 2018)
Manager of Customer Success @ (April 2016 - November 2017)
Manager of Customer Success and Onboarding Operations @ (March 2014 - March 2016)
Director of Business Development and Operations @ (March 2009 - July 2013)
Rob Llewellyn Education
Upper Iowa University
Bachelor of Business Administration (Marketing, Management)
Rob Llewellyn Skills
P&L Management
Succession Planning
Performance Management
Strategic Planning
Operations Management
Team Building
Change Management
Business Development
Business Process Improvement
Customer Relationship Management (CRM)
Account Management
Project Management
Sales
Program Management
Strategy
Marketing
Social Media
Customer Success
Start-ups
Integration
Consulting
Customer Experience
Technical Support
Vendor Management
Business Analysis
Business Process Outsourcing (BPO)
Customer Retention
Data Analysis
Enterprise Software
Software as a Service (SaaS)
Salesforce.com
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Team Leadership
Customer Service
Training
Business Relationship Management
Management
Leadership
Cross-functional Team Leadership
Customer Support
Coaching
Process Improvement
Client Retention Programs
Contact Center Operations
Growth Strategies
Diversity
Rob Llewellyn Summary
Rob Llewellyn, based in Denver, CO, US, is currently a Head of Customer Support at ShopView. Rob Llewellyn brings experience from previous roles at Mammut Sports Group AG, Loop, Skupos Inc. and Humanity. Rob Llewellyn holds a Bachelor of Business Administration in Marketing, Management @ Upper Iowa University. With a robust skill set that includes P&L Management, Succession Planning, Performance Management, Strategic Planning, Operations Management and more. Rob Llewellyn has 2 emails and 1 mobile phone numbers on RocketReach.
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