Rob Laroche Email & Phone Number
ServiceNow ITSM Business Analyst @ PDS
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Rob Laroche Location
- Mukilteo, WA, US
Rob Laroche Work
- ServiceNow ITSM Business Analyst @ (March 2025 - Present)
- Senior Business Analyst ITSM US Department of Energy @ (February 2024 - March 2025)
- Senior ITSM Consultant @ (November 2023 - February 2024)
- Senior Business Process Owner: ITSM Request Management @ (March 2021 - November 2023)
- Service Level Manager Enterprise IT @ (November 2012 - March 2021)
- Service Level Manager @ (May 2005 - November 2012)
- Sr Support Analyst @ (March 2003 - May 2005)
Rob Laroche Skills
- Freshdesk
- Freshservice
- Service Catalog
- Business Relationship Management
- Service-Level Agreements (SLA)
- Problem Solving
- Key Performance Indicators
- Service Delivery Management
- ServiceNow
- Process Design
- Design Documents
- Process Definition
- User Stories
- Problem Management
- Request Management
- SharePoint
- Release Management
- Microsoft Technologies
- Software Project Management
- SDLC
- Vendor Management
- ITIL
- Microsoft SQL Server
- Agile Methodologies
- IT Operations
- Program Management
- Business Analysis
- Service Delivery
- ITIL Certified
- IT Service Management
- Technical Support
- Business Intelligence
- Incident Management
- Visio
- Change Management
- IT Management
- ITIL Process Implementation
- Service Management
- T-SQL
- Enterprise Architecture
- Management
- Agile Project Management
- Enterprise Software
- Solution Architecture
- IT Strategy
- Integration
- Business Process
- Project Portfolio Management
- Software Development Life Cycle (SDLC)
- Microsoft Products
- SaaS
- Microsoft CRM
- SQL
- Virtualization
- Windows Azure
- MOF
- T Sql
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Rob Laroche Summary
- Rob Laroche, based in Mukilteo, WA, US, is currently a ServiceNow ITSM Business Analyst at PDS. Rob Laroche brings experience from previous roles at Everest Consultants, Inc., Garmo.pro and T-Mobile. With a robust skill set that includes Freshdesk, Freshservice, Service Catalog, Business Relationship Management, Service-Level Agreements (SLA) and more. Rob Laroche has 3 emails and 1 mobile phone numbers on RocketReach.
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