Rob Higgins Email & Phone Number
Senior Test Analyst @ Tabula
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Rob Higgins Location
- Mosgiel, OTA, NZ
Rob Higgins Work
- 2021 - now Senior Test Analyst @
- 2017 - 2021 Test and Customer Support Lead @
- 2013 - 2016 IT Service Desk and Telecommunications Manager @
- 2010 - 2013 Manager, Technology Services Group , Otago Business School @
- 2008 - 2009 Global Customer Success Manager @
- 2007 - 2008 IT Service Management Consultant and Trainer @
- 2004 - 2007 Service Delivery and Support Manager, EMEA, Service Desk Express @
- 2002 - 2004 Localisation Testing Team Leader @
- 1996 - 2001 Consultant - Telecommunications Industry Group @
- 1993 - 1994 Technical Support Engineer @
Rob Higgins Education
- Sheffield Hallam University
Bachelor of Science (Business, Information Systems)
1991 - 1995
Rob Higgins Skills
- Leadership
- IT Strategy
- Service Delivery Management
- Information Technology
- ITIL Service Strategy
- ITIL Certified
- Requirements Analysis
- KPI Dashboards
- Service Desk
- VoIP
- ITIL
- Escalation
- Microsoft Technologies
- ITIL Process
- Service Desk Management
- Incident Management
- Telecommunications
- Mentoring
- Team Management
- Vendor Management
- MindManager
- Offshoring
- Service Portfolio Management
- Project Portfolio Management
- Cross Functional Team Leadership
- Change Management
- BMC Remedy
- Product Management
- Sla
- Department Budgeting
- Project Planning
- Conference Speaking
- Service Management
- Governance
- License Management
- Management
- SaaS
- Documentation
- Project Management
- Desktop Deployment
- Knowledge Management
- Kanban
- Financial Reporting
- German
- Service Delivery
- Cloud Computing
- CRM
- IT Management
- IT Service Management
- Service Desk Express
Rob Higgins Summary
- Rob Higgins, based in Mosgiel, OTA, NZ, is currently a Senior Test Analyst at Tracmap. Rob Higgins brings experience from previous roles at Rfider Limited, PGG Wrightson LTD, University of Otago and Ivanti. Rob Higgins holds a 1991 - 1995 Bachelor of Science in Business, Information Systems @ Sheffield Hallam University. With a robust skill set that includes Leadership, IT Strategy, Service Delivery Management, Information Technology, ITIL Service Strategy and more. Rob Higgins has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Tabula Employees
Rob Higgins
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Mosgiel, OTA, NZ
Jay Harraway
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